Hi, I am currently trying to claim incapacity benefit, and wondered if anyone knows how it works? I am still on half pay from work, however when my ssp stopped in April i was unaware that i could claim anything until someone told me. I contacted my employer in july and got them to send me the ssp1 form and started my claim, filled in the ib50 and sent back dated sicknotes and med4. I have not yet heard anything about my claim. Then today i received my appointment for a medical. Is this normal and does it mean that i am entitled to incapacity benefit in the meantime or will i not get anything unless i pass/fail the medical examination? Any advice welcome. I phoned them last week and was told that my claim would be sorted within the week.