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PIP left me confused

  • Mathew
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9 years 3 months ago - 9 years 3 months ago #127432 by Mathew
PIP left me confused was created by Mathew
Yesterday I received a phone call from ATOS telling me my home visit had been cancelled because they've somehow got enough evidence to create a report. After stressing for months and months waiting I feel as this is a bad thing? Surely making a report without seeing me is bad? I also had a home visit earlier this year for ESA which I was placed into the Support Group... I'm extremely worried about this? Is it normal?
Last edit: 9 years 3 months ago by .

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9 years 3 months ago - 9 years 3 months ago #127434 by
Replied by on topic PIP left me confused

Mathew wrote: Yesterday I received a phone call from ATOS telling me my home visit had been cancelled because they've somehow got enough evidence to create a report. After stressing for months and months waiting I feel as this is a bad thing? Surely making a report without seeing me is bad? I also had a home visit earlier this year for ESA which I was placed into the Support Group... I'm extremely worried about this? Is it normal?


Hi M,

Due to the huge backlog in PIP Assessments/Claims, ATOS and Capita have been actively encouraged to carry out a lot more PIP assessments on paper evidence alone without the need of a "Medical".

See our recent : News Article.

There is no way of knowing which PIP award if any, this paper based assessment will result in.

Now that ATOS have carried out the PIP Assessment, they will return their recommendations to The DWP PIP Decision Maker.

You should therefore contact The PIP Helpline for any future updates :

Telephone: 0345 850 3322

Textphone: 0345 601 6677

Monday to Friday, 8am to 6pm

It may also be worthwhile keeping an eye on your Bank Account, as sometimes when a PIP award is made, payments are paid into The Bank before the claimant receives notification by phone or in writing.

Good luck, and have a good Xmas & New Year !! :)

Please keep us updated.

bro58
Last edit: 9 years 3 months ago by .

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  • Mathew
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9 years 3 months ago #127484 by Mathew
Replied by Mathew on topic PIP left me confused
Quick update contacted DWP today to see if they have received the report back from ATOS which they did yesterday. Been told to wait between 4-8 weeks now for the Case Manager to make a decision. Still worrying me to death that they've made a report without actually seeing what am like on a day to day basis

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