× Members

ESA letter query

More
8 years 4 months ago #143764 by ty
Replied by ty on topic ESA letter query

Gordon wrote: Ty

In fairness to the JC+ staff, I know, it it's not easy, but they do not have access to the claimants medical information on the DWP computer system, all they know is that they have made a claim for a sickness benefit, so they are reliant on the claimant explaining how they are effected.

Gordon


The people who need to know the most about their claimants, and refer them to appropriate support, work activity etc get told nothing. Yet decision makers who will never meet the claimants know all the details. But don't share. crazy.

My advisors a lucky man, hes gonna get a written summarised detail of exactly how my condition affects me, and what reasonable adjustments I need. Just so we remain on the same page :silly:

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #143765 by TheHud
Replied by TheHud on topic ESA letter query
A nice lady called Norma made a few interviews for me. Hubby called and cancelled the first one explaining that I was unwell, only an hour before the due time because I forgot. The next time she rang and asked me if I wanted to cancel, apparently the computer automatically sends these things out until it gets notification you are in the support group.

She explained it was entirely voluntary but should I ever want to see her or talk after my assessment to give her a call.
The following user(s) said Thank You: ty

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserjimmckChris
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.