Introduction to benefits training day

"Very, very, useful. A good introduction and overview." Sally McDonald, Cyrenians Cymru.
"Very useful. The trainer was very good and held our attention for the day." Katherine Burke, Dyfrig House.

This Introduction to benefits training day is suitable for staff with no previous knowledge of the benefit system. It does not involve benefit calculations and is ideal for staff who do not need a specialist knowledge of benefits or tax credits. By the end of the day the you will:

• have an overview of the benefits/tax credits system;
• be able to signpost clients to appropriate benefits/tax credits
• know how to make claims for different benefits/tax credits;
• know which benefits/tax credits are most underclaimed.