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Contact telephone numbers for claiming Employment and Support Allowance (ESA), contacting the Department for Work and Pensions (DWP) or Northern Ireland ESA Centre about an existing ESA claim, and contacting Centre for Health and Disability Assessments (CHDA) about a Work Capability Assessment (WCA).

 

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  • making a claim
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  • asking for a mandatory reconsideration or
  • lodging an appeal

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Find out more about our ESA and UC guides

 

To contact Jobcentre Plus to make a new claim for contributory ESA and income-related ESA.

UK (except Northern Ireland)

Telephone: 0800 169 0350
Textphone: 0800 023 4888
Welsh language: 0800 012 1888

Monday to Friday, 8am to 6pm
www.gov.uk/employment-support-allowance/how-to-claim

To contact Jobcentre Plus to make a new claim for new-style ESA

UK (except Northern Ireland)

Telephone: 0800 328 5644
Textphone: 0800 023 1344
Monday to Friday, 8am to 6pm
www.gov.uk/employment-support-allowance/how-to-claim

Northern Ireland ESA Centre

To make a new claim for contribution-based ESA, income-related ESA and new-style ESA

Telephone: 0800 085 6318
Textphone: 0800 328 3419

Monday to Friday, 9am to 5pm
www.nidirect.gov.uk/contacts/contacts-az/employment-and-support-allowance-centre

To contact Jobcentre Plus about an existing contributory, income-related or new style ESA claim or to report a change of circumstances

UK (except Northern Ireland)

Telephone: 0800 169 0310
Textphone: 0800 169 0314
Welsh language: 0800 328 1744

Monday to Friday, 8am to 6pm
www.gov.uk/employment-support-allowance/change-of-circumstances

Northern Ireland ESA Centre

To discuss an existing contributory, income-related or new style ESA claim or to report a change of circumstances

Telephone: 0800 587 1377
Textphone: 0800 328 3419

Monday to Friday, 9am to 5pm
www.nidirect.gov.uk/contacts/contacts-az/employment-and-support-allowance-centre

Centre for Health and Disability Assessments (CHDA) enquiry line

Telephone: 0800 288 8777

www.chdauk.co.uk/contact-us