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Telephone assessment 1 month 3 weeks ago #261915

I am due to have a telephone assessment tomorrow ! and feel very anxious already, has anyone on the forum recently had one and can give me an idea of what to expect during the call , thanks in advance .

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Telephone assessment 1 month 3 weeks ago #261931

Hi disaillusioned

If you have a look at our PIP guide at the link below you will see that there are 9 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.

www.benefitsandwork.co.uk/help-for-claimants

- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.

Gary
The following user(s) said Thank You: Faith, disaillusioned

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Nothing on this board constitutes legal advice - always consult a professional about specific problems
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