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TOPIC: Telephone interview

Telephone interview 4 months 2 days ago #232225

Please can you tell me what’s an compliance telephone interview is. I received one yesterday and when I phoned up the person is on holiday for 2:weeks, I’m extremely anxious and completely in the dark about what’s happening.
The following user(s) said Thank You: Sharon Fraser

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Telephone interview 4 months 2 days ago #232226

Hi Helen

Compliance interviews are income related interviews where the DWP checks your financial status.

There are different reasons why a letter for a compliance interview can be sent out. it could a random selection, it could be because something has been flagged but even if it is the latter, it does not mean that there is a case to answer.

BIS
The following user(s) said Thank You: Sharon Fraser

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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Telephone interview 3 months 2 weeks ago #233078

My Compliance telephone interview was today 26th June at 12:00 pm as yet I’m still waiting for the call, my anxiety has taken over I’ve phoned them several times leaving messages to return call. I really don’t know what to do and have no idea what’s it about.
I’m also waiting on MR which to date will be 10 weeks on 28/6/9 , could it be about that , I truly have no idea , I’ll give them one more call now before 5 pm

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Telephone interview 3 months 2 weeks ago #233079

Hi Helen

That really isn't good enough on their part. Unfortunately, you can only do what you are already doing and try to keep contacting them. Good luck.

BIS

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Nothing on this board constitutes legal advice - always consult a professional about specific problems
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