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TOPIC: Told esa will stop for no reason?

Told esa will stop for no reason? 11 months 3 weeks ago #203441

Anyone else had this
In support esa group _ last review a year ago still in support
Today got a letter saying my money will stop in 48 hours because i have not been sending fit notes

No review forms nothing else from them
I spoke to them briefly as have severe mental health ( flagged up with them) eventually after i told them i was going to seriously self harm they reluctantly agreed to talk to husband and said oh sorry its a computer mistake
He says will you confirm in writing _ no they say just trust us its a mistake we refuse to put in writing its a mistake but dont worry about it ?

Obviously i am gping to try writing to them as im flagged up as severe mental health and they made me quite hysterical on the phone but i wonder what they playing at?

Have others had this _ its scary they can just threaten to stop esa support in 48 hours with no notice ?

Thanks for advice

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Told esa will stop for no reason? 11 months 3 weeks ago #203450

  • Gordon
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Norman

Just to confirm, you have now been told that your ESA is not stopping?

I have seen this request for Fit Notes when the claimant has an award of ESA before, it is an error, Fit Notes are only required when the claimant is receiving the Assessment rate of ESA.

Gordon
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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Told esa will stop for no reason? 11 months 3 weeks ago #203457

The letter just said send a new fit note within 48 hours or ESA (support) would stop immediately ( very brief letter )

They said on phone its a system error so it will not stop now _ but they will not confirm this system
error in writing

As said esa support was not under review so this letter was a shock _ i think its sorted after telephone calls

I was just wondering if other people have had this too as its horrible to suddenly get a panic like that completely unexpected thanks

I hope its sorted obviously i will check money in bank and despite them refusing i am asking again for them to confirm it was a system error in writing
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