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Got my ESA face to Face date.

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5 years 4 months ago #221563 by karlgixer
Got my ESA face to Face date. was created by karlgixer
Ok.
I have my ESA face to Face on the 30th November. So would like some advice Please.
I would like to cover all my corners ready for before and after my Face to Face.
1- I have sent a letter in asking for it to be recorded; Do i have to phone as well?
2- If i have to phone what do i say if they say it’s too close to my face to face to have it recorded?
3- In the leaflet i got with my appointment it say if i want my face to face recorded i must supply my own equipment to the specifications mentioned in the gov.com web link?
4- IF and i say IF i end up with 0 points do i phone up straight away as soon i i hear my out come to ask for a mandatory reconsideration?

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5 years 4 months ago #221600 by Gordon
Replied by Gordon on topic Got my ESA face to Face date.
Karl

1. Yes, I would phone as well, it's surprising how often these requests get lost.

2. You are in plenty of time but if they do say this then it is their responsibility, at no penalty to you, to rearrange the appointment for a later date.

3. You don't have to supply the equipment for ESA, this is only for PIP.

4. You have one month from the date of the Decision to request an MR, one of the things you might want to do before sending in your request is to get a copy of the assessment report.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: karlgixer

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5 years 4 months ago #221617 by karlgixer
Replied by karlgixer on topic Got my ESA face to Face date.
Now there is a surprise.
Just phoned to ask for my ESA face to Face appointment to be recorded and was told there is no equipment available for that date.
They did say someone would call me back but did not say if this would to re arrange a new date for my Face to Face.

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5 years 4 months ago #221620 by Gordon
Replied by Gordon on topic Got my ESA face to Face date.

karl wrote: Now there is a surprise.
Just phoned to ask for my ESA face to Face appointment to be recorded and was told there is no equipment available for that date.
They did say someone would call me back but did not say if this would to re arrange a new date for my Face to Face.


Whilst you have no legal right to insist that your assessment is recorded, the DWP have agreed that Maximus will make all reasonable efforts to do so, even if this means rearranging the appointment.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: karlgixer

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5 years 4 months ago #221754 by karlgixer
Replied by karlgixer on topic Got my ESA face to Face date.
Surprise No2
After phoning to ask for my FtoF to be recorded and being told there is no recording equipment for that day available.
I got a letter today from them saying, They can confirm the necessary arrangements to record my F to F have now been made.
But further down in the letter it says, An automated appointment letter has also been issued which i may have already received, This will provide me with further info about my F to F on the above date (still same date as original F to F). Does this mean my appointment date might have changed?

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5 years 4 months ago #221756 by Gordon
Replied by Gordon on topic Got my ESA face to Face date.

karl wrote: Does this mean my appointment date might have changed?


It's a good possibility. If you haven't received the letter by the time that the original appointment was due then give them another call.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: karlgixer

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