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'Evidence' Problem

  • Christina Royal
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10 years 9 months ago #107191 by Christina Royal
Replied by Christina Royal on topic 'Evidence' Problem

bro58 wrote:

CassieT wrote: So following the successful tribunal, I got the letter from Jobcentreplus telling me I'd been put into the Support Group backdated to the date of the original decision, 26th September 2012, which is fine.

But on the page where it tells you how the payment is worked out it says

"The amounts on this page apply from 26 September 2012 to 27 November 2012"

I didn't (still don't) understand this - why that specific, two month period - so I phoned them and the lady I spoke to said it was because the computer couldn't go beyond 27 November 2012 :huh: and that I'd get another letter shortly for the period from 27 November to now.

None of this made sense to me and she didn't seem to believe what she was saying either. Does anybody have any ideas?


Hi CT,

Well done on winning your appeal !!!! :)

Yes, we see this often with ESA award decision notice letters.

The late November date seems to be tied in with any Xmas Bonus payments, which would be made in the next pay week, beginning of December.

It is due to admin, so you seem to have been given accurate information, for once.

bro58

l

Thank you, I'm still dazed that I won :)

Blimey, wouldn't you think that they'd send all of the information in one envelope. I'd already been confused by the accompanying pamphlet telling me how to disagree with a decision made on my Jobseeker's Allowance.... :dry:

Thank you for clearing it up for me :)

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10 years 9 months ago #107194 by slugsta
Replied by slugsta on topic 'Evidence' Problem
Yes, the JobSeekers' Allowance stuff confuses most people!

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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