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Atos complaint letter

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10 years 8 months ago - 10 years 8 months ago #106921 by scratchgolfer
Atos complaint letter was created by scratchgolfer
Just a quick question, is there a section where the are templates of complaint letters to Atos/DWP.

bullet points
Money stopped December 2012, no prior letter, just a letter saying now stopped.
Supersession requested to SG, ESA50 completed and sent off, told that would need medical.
Fine no problem, had to wait 6 Month for it, then 1 hour before appointment, phone call to say it was cancelled, a Dr has gone off sick. (shame)
Rescheduled appointment, now less than 24 hours before appointment, phone call to say its cancelled again, a Dr has gone of sick and wont be in the rest of the week, sickly lot at atos me thinks, or is it because of the good weather.
If i wanted to cancel i would have only one chance, seems like we have to play with them having the loaded dice.
Any thoughts

Scratchgolfer
Last edit: 10 years 8 months ago by Gordon.

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10 years 8 months ago #106926 by Gordon
Replied by Gordon on topic Atos complaint letter

sratchgolfer wrote: Just a quick question, is there a section where the are templates of complaint letters to Atos/DWP.

bullet points
Money stopped December 2012, no prior letter, just a letter saying now stopped.
Supersession requested to SG, ESA50 completed and sent off, told that would need medical.
Fine no problem, had to wait 6 Month for it, then 1 hour before appointment, phone call to say it was cancelled, a Dr has gone off sick. (shame)
Rescheduled appointment, now less than 24 hours before appointment, phone call to say its cancelled again, a Dr has gone of sick and wont be in the rest of the week, sickly lot at atos me thinks, or is it because of the good weather.
If i wanted to cancel i would have only one chance, seems like we have to play with them having the loaded dice.
Any thoughts

Scratchgolfer


There are no templates letters for a complaint to the DWP, just list the facts and the impact that the cancellations have had on you.

Complaining to the DWP

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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