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10 July 2009

Benefits and Work has obtained copies of the confidential Jobcentre plus managers Updates from December 2008 to March 2009.  The most extraordinary thing about them is that they make no reference whatsoever to the crisis that is engulfing Jobcentre plus as it tries to cope with the huge rise in claimant numbers and the introduction of employment and support allowance.

March 2009 Jobcentre Plus Managers Updates
Delivery of Performance
New jobsearch support for newly unemployed
Employer subsidy
Recruitment agency standards
Free Childcare for Training and Learning into work
Improving Disability Employment and Adviser Services
Changes to Income Support for lone parents
Withdrawal of Child Benefit Online
Psychological therapies
Updates to the way people report changes of circumstances

February 2009 Jobcentre Plus Managers Updates
Delivery of Performance
Response to the economic downturn
CSA staff join Jobcentre Plus
The Periodicity and Payday project
Changes to Income Support for lone parents
Housing Benefit Information Flows Programme
Dealing with the Compensation Recovery Unit

January 2009 Jobcentre Plus Managers Updates
Targets – current performance
Information security campaign internal communication campaign – ‘I will do my bit’
Lean Development Centres
National Benefit Fraud Hotline
Prince’s Trust programmes and benefits payments reminder
Staff attendance

December 2008 Jobcentre Plus Managers Updates
Targets – Current performance
Child Maintenance Redesign
Working with mentally ill customers event
Changes to Income Support for lone parents
Recruitment agency partnerships

Members can download copies of Jobcentre Plus Managers Updates from this link.

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