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A leaked staff memo at the Department for Work and Pensions (DWP) appears to show the government is still struggling to roll out its flagship welfare programme, universal credit (UC), across the UK.

The memo, seen by the Guardian and titled: “Ideas please: Sinking”, appears to be a plea from a jobcentre manager to her staff for solutions to tackle an ever-growing workload brought about by the new system for delivering social security to more than 7 million people.

The internal email, sent in late September and uncovered by Channel 4’s Dispatches as part of an investigation into UC to air on Monday evening, appears to show that one of the 60 centres where the scheme has been rolled out is generating such a substantial backlog of claims, centre staff will have to work three times more than their limit to clear it.

Full story in the Guardian

Comments  

#6 tintack 2014-10-29 01:20
I fail to see how merging half a dozen benefits into a single benefit will work. Bringing them all under a single heading will not in and of itself result in simplification. It seems to me it's more likely to lead to utter confusion, as all of the complexities and provisions associated with six benefits will be entangled with each other. If the answer to this is that many of the rules and regulations associated with the six separate benefits will simply be left out of UC, then that suggests that many people will find themselves in scenarios that UC doesn't allow for.

It is truly incredible how IDS is still in his job. His record is utterly appalling, yet the right-wing press sings his praises to the skies. It says something about how pervasive anti-benefits hysteria has become, because a minister with a record one tenth as bad in any other government department would have been slaughtered by the press long ago.

I have to respectfully disagree with the notion of wanting to see UKIP implement their manifesto if they form part of a coaltion. Given that UKIP are hard-right Tories in all but name, I shudder to think what implementation of their manifesto would mean for sick and disabled claimants, or indeed people on other types of benefits. They almost make the Tories seem moderate and reasonable by comparison (almost, but not quite).
#5 Paul Richards 2014-10-28 21:49
Eli48,
In retrospect, perhaps I was overly optimistic in my original views on UC - however, as it is at this moment in time - it is very unlikely to work - ever!
timmyjohnanners - yes, exactly - I too personally think that it should all be stopped and spent upon our own British people, some of whom are almost as badly off as many in the EU and also overseas - perhaps not quite the grinding poverty as in such countries as India and many African countries - however, we may be getting there before too long!
Meanwhile, UKIP continues to gain ground - and yes, I agree, another coalition is entirely possible & if so, let's hope that is not half as draconian, cruel and vindictive as our present disastrous one. But I really fear that it could be!
#4 Paul Richards 2014-10-28 18:16
Sorry, that latest link should read:
http://www.theguardian.com/society/patrick-butler-cuts-blog/2014/oct/24/benefit-sanctions-unfair-consequences-clapson
+1 #3 Eli48 2014-10-28 11:54
Excuse me, it was never a good idea! People will have to wait at least five weeks for money and rent. If you are around 3 weeks in rent arrears, this five week wait will mean you are 2 months in arrears, which then triggers eviction. So no, it is a terrible idea and should be dropped. What on earth is going on in your head that you would say UC is sensible and is acceptable?
#2 timmyjohnanners 2014-10-28 11:32
I agree with you Paul..... its time to stop spending millions on things that are of no benefit to the people of this country. And our aid payment should be stopped and those who need help at home benefit from that money instead.. instead of being persecuted by those who are supposed to represent us. The surge in support for UKIP will no doubt result in another coalition, Lets just hope they deliver on there manifesto, unlike the Lib- Dems.
+2 #1 Paul Richards 2014-10-27 22:25
Hi all,
After watching Channel 4's programme about Universal Credit at 8PM this evening - it is very obvious that Universal Credit is in absolute meltdown. The original idea of it was good, but it was obvious, from the very outset (first mooted by Labour before they last left Office) that unless it was done properly and slowly, then it would NOT work. It would be a very complex operation to bring at least 6 different benefits down into a 'one benefit' fits all situation. But, because of the arrogance, incompetence and total misunderstandin g of the complexities of this - as far as I and many are concerned - IDS should take total responsibility of the failure of this system - if it was thought out properly and done to a sensible timescale, then it may well have worked - but, no - millions of hard working taxpayer's money (as per usual) have as usual been totally wasted. As I personally see it now - for this to succeed, they need to bring in someone who knows what he/she is doing and to see it through to it's ultimate conclusion.
However, from the examples of these poor people that we saw this evening, a lot of this vital 'tie-up' work still needs to be done.
If they can not do this, then IDS should STILL be sacked and the
whole system should be turned around as it was before.
(If this happens, then even MORE hard-working taxpayer's money will be needed to be pumped into it).
May I suggest diverting the £55 million per day being paid into the EU to putting it back into the way it was before. Also completely stop all Overseas Aid (£290 million at least) and put it into this also.
If all this was done we could then (perhaps) help stop the terrible stress being driven into the poor unfortunate genuine sick and disable people of our Country.

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