The Sunday Mirror has been handed a tape by a DWP whistleblower in which staff make vile comments about universal credit (UC) claimants and admit that they don’t know how to do their job.
One manager, talking about UC claimants says:
“The police sometimes have sting operations where they gather people together.
"We should nominate one person to throw a grenade in.”
Referring to sick and disabled claimants, another manager says:
“It does my head in. They’re getting something for nowt, they don’t really have to do a great deal to get it. And they still whinge.”
Another says they “have absolutely no time” for claimants with depression and anxiety.
The staff also complained about their impossible workload, saying that they have to manage 700 cases at any one time.
One admitted: “I don’t know what I’m doing half the bloody time.”