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The flood of PIP award extension letters we highlighted a fortnight ago is being followed, sometimes within days or weeks, by review forms for some claimants. Others have received extension letters which wrongly reduce the length of the award and one member has warned of issues with Motability vehicles.

Last month we revealed that around 850,000 PIP award extension letters were being sent out by the DWP, with awards typically being extended for 9 months.

It seems though, that in some cases the extension letter is being closely followed by a PIP review form which may be due to be returned before the original award has even ended, leaving claimants feeling that the extension wasn’t so much of a boon after all.

One commenter told us:

Many including me rec'd an extension letter mine came last sept extending my pip award from mar 21 to Dec21. My renewal forms arrived last Thursday they needed to be back by 8/2 -a month before my original end date. Many others have had the same experience

Another said:

I had the same letter in December 2020 extending to December 2021 so heaved a huge sigh of relief as this comes in every 2.5 years usually having a month to fill out over Christmas. I received a smaller form to update my conditions and can't believe it's due in 3 weeks when my original PIP didn't end till May 2021.

Yet another commentor wrote:

I received the same letter in November last year, but in December I received a further letter and the review forms which had to be completed and returned!!

A poster on the forum told us:

Good morning, please can somebody help , I had at letter in say my pip. Was to be extended for a further 12 months . Then 2 days later , I’ve had a renewal form come in

Some people are receiving extension letters which give a date earlier than the actual end of their award, seemingly shortening instead of lengthening it. One poster in the forum said:

I know other people have been receiving PIP extension letters. I have now received one, with an extension date of July 2023. However this extension date is sooner than the actual award length expiry date. Are these extensions letters with July 2023 going out to everyone automatically without the DWP checking exactly when peoples actual awards are ending?

Another commentor said:

We had stress this week. My husband got his award in 2019 for 10 years. We got this letter saying because of Covid his award will be reassessed in NOV 2022!!! Rang up and they didn't know why as their computer said ongoing period from 2019... After a week of waiting they said a sentence was missing from the original letter!!! But all sorted and renewal date is Feb 2029. What stress! I'm sure they do it deliberately to unnerve you. All he wants is to be Ill n peace!

Another commentor warned of a different problem:

There's a sting in the tail with these letters though. Anyone with a Blue Badge will have to re-apply for the badge and entitlement to that new badge will end at the same time as the extended PIP date. My motability car is also due for replacement but can't be because the extension doesn't cover a three year period. Whilst not having to worry about PIP renewal applications for a few more months, this extension is not without it's own problems.

Have you received an extension letter and has it all been good news? Let us know below the line.


0 #18 denby 2021-05-21 16:52
Hi Tanya Hadley, you sure need advice, but you have posted your request in the 'wrong' place, so I hope you see this. Hopefully you are a member; to get advice you need to post in the members' forum, click on forum in the left hand menu.
0 #17 Tanya Hadley 2021-05-21 03:34
Hi advice please I was on lower rate pip due for renewal but received a letter saying extended but them received forms so filled them in and posted back in by 10/3/20 had a phone assessment and as illnesses getting worse lots more problems but received award I'm all better according to pip on a feeding tube 10 hours a day body suffering from malnutrition from mot being able to keep feed down for past 7 yrs dangerous potassium levels kidney disease I could go on but I'm no longer entitled to pip all previous illness reported ignored new issues ignored as due to covid no hospital letters appointments haven't had a hospital app since Feb 20 so I appealed at tribunal but before my case was in December I had a call from dwp yes we made a mistake yes you r entitled to pip the enhanced on both but when should it have been backdated from when they dropped it in September or renewal date in March as I've heard of it being backdated I was backdated from September I wouldn't b bothered about the hassle but there so quick to lie and make fake reports I just wondered which is correct please
0 #16 martin goldberger 2021-02-25 16:32
I was waiting for my review form in Nov 2020 as my pip was due to run out in jan 21 towards the end of Nov 2020 i called DWP who said my pip had been extended until oct 2021 (9 months) I said it would have been nice to have been told they said they had written to some people but had missed me.
a few days later i got a letter about the extension, a week after that i got the review form which had to be completed withing two weeks I am now waiting for a phone call assessment on the 8th march
0 #15 Claire C 2021-02-22 13:55
Yes my Husband received an extension letter as the original date was March 2022 to end but it has been extended to December 2022 - which means that we will be able to get another vehicle for him in August this year - it is a relief -however, knowing how the DWP work - it may bite us in the bum at some point! You just never know if the departments are talking to each other ............... .... we will wait and see but in the meantime happy dayz - stay safe everyone
0 #14 denby 2021-02-19 22:09
Hi Vass, please try posting your questions in the forum, not only under news items. This way you will likely get some helpful answers. Although everyone is welcome to add comments under news, it isn't the right place to get questions answered. Best wishes, Denby
0 #13 Vass 2021-02-19 16:51
Idonia just seen your entry
I hope you managed to get some help .. I wish you success I’m now in same predicament . There must be a complains department .. is imposing great stress on many these faults
0 #12 Vass 2021-02-19 16:48
Ps: i been on the phone to dwp see if this was an error over an hour n reply ! I called back the same ..
0 #11 Vass 2021-02-19 16:48
Please help
Is there any guidance in pip review form ?
I was sent an extension letter that my award due to cv extended till jan 2022. This was Oct . Today I received the review form !
I have a biopsy for thoroid Monday anxious and have multiple health issues . Never completed ine like this ? Also is asking for consent to DWp or partners to contact health professionals if need be ? Do I give this ? Also I have till 11 March t reply .. please any guidance no much changed in my Heath but not sure I have fybromylgia , dystonia top spine issues since surgery etc lumber spine disc and nerve issues
+1 #10 denby 2021-02-11 23:04
IMHO DWP do not consider it is their responsibility to 'think' about the consequences of their actions, if those will be adverse for any claimant.
+3 #9 MrFibro 2021-02-11 15:57
Sounds to me either the DWP has (1) made a massive cockup, or (2) they have done it on purpose. You can make your own minds up which option you think may have happened.
+1 #8 Appletart 2021-02-10 22:11
My brothers Pip was due to expire in June 2020,he had not received any letters from DWP to reapply, then due to COVID was told it was to extended to December 20. Due to being member of B and W we found out he had to reapply making the call from scratch. Sent the form off on time. But his Pip was still stopped in December. He has mental difficulties and sight loss. The system is cruel to disabled people. We have asked the MP but have not heard anything.
+1 #7 pol 2021-02-10 20:15
Letter in December 2020 extending my (due to finish April 2021) award to December 2021... Merry Christmas I thought. 14th January form to review claim, form took 10 days to reach me so only 3 weeks to return it. Many hours spent on the phone asking for an extension which was verbally agreed but 3 days later another letter saying the form must be returned by 4th February. I have had no time to gather supporting evidence from health care professionals who are currently working on ITU trying to keep us all alive. Talk about stress!!
+3 #6 Sandra 2021-02-10 18:35
My PIP award was due to end on 02 April 2021. I received an extension letter dated 02 October 2020 stating that I have an extension till 02 January 2022. Today I have received a PIP review form dated 01 February 2021 stating that I must complete and return it by 01 March 2021.: I cannot get any help to complete the form, I have been unable to visit my usual appointments at hospital and can’t see my GP, all due to COVID. How am I supposed to supply any evidence and get timely support to complete this miserable form. Has this been done on purpose so that we cannot send in a completely supportive form?
+1 #5 SAMED 2021-02-10 12:56
My PIP extension letter did not give me enough time to be within the one year slot for updating my car due to Covid and not being able to test drive. So i spoke to DWP and explained this and asked them to extend further, absolutely not, we don't do that' was the reply. So i went back to Motability and explained the circumstances and although they have extended my lease by 6 months, i will still be in the same situation after 6 months. I am feeling very frustrated by the lack of thought process that went into this decision, i have claimed for 10 years successfully, so my chance of a miracle is 0%, they have not tailored these extension letters to individuals, oh, and my Blue Badge runs out in April 2021 and by PIP runs out Jan 2022, so expecting another battle there!!!
-2 #4 superstottie 2021-02-10 10:40
Please can you check details before publishing worrying inaccurate information? You do not need 3 years award remaining in order to get a new motability car, a simple search in the motability website shows this had not changed from the 12 month remaining needed as it has been for many many years. This is just going to cause worry among those who won't have 3 years award at renewal, like myself who is for a new lease in July, my original award wouldn't have had 3 years left, thankfully I was able to settle my worry by looking up the information from a reliable source, which I thought B&W was?
+1 #3 karen 2021-02-10 10:22
Hi I got the extension letter in November to extend to Nov 2021 . Then a few weeks later the claim form came to be filled in and back for 14th December. We were in lock down not where my paperwork is. After lock diw I had 6 days to complete. As you say doctors were closed I emailed them for something I was missing. Had to send recorded delivery on Saturday morning to get it there for Mon 14th at 4pm. I rang to say it should get there just in time.then I heard nothing door weeks. The letter came I had been awarded for another 3 years. It was so difficult to do .
+1 #2 Dmwors 2021-02-10 10:20

I received extension letter in October 2020 until October 2021. Claim ended January 2021. A week after receiving extension letter I received a review form to be completed by November 2020. I haven’t heard anything since returning the form.
+2 #1 Idonia 2021-02-09 16:11
My PIP award was due to end in February 2021, was expecting a review form last summer but never received one, then I heard that DWP were suspending some PIP reviews due to COVID-19. In September 2020 I received a letter from the DWP saying that my PIP award had been extended until November 2021. Breathed a huge sigh of relief because I'd been struggling a lot due to lockdown and having all my my social care and autism support stopped in March last year. On 5th January I received a PIP review form, dated 22nd December. It had taken two weeks to get to me and I had to return it a month before my PIP award had originally been due to end in Feb. When I phoned the DWP to ask if the form had been sent in error, I was told that if I'd received one, I had to fill it in and return it by the deadline. I managed to get an extension but I've been struggling with the form so much, between not being able to get any recent medical evidence because my GP surgery is only open for emergencies, and not having any of my usual support either. What do the DWP really think is going to happen when they treat so many very vulnerable people in this way?

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