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The chances of a successful new PIP claim fallen, but the success rate for mandatory reconsiderations is rising and the DWP are now more likely to give you a better award before your appeal hearing gets heard.

We’ve collected together some of the most important figures from the latest set of DWP PIP statistics and set them out below.

But for an even more condensed view, here are what we consider the stand-out stats:

  • Just 42% of new PIP claims are successful.
  • 33% of all PIP awards are at the highest rate for both components.
  • For new claims, in January 2021, 77% were for 2 years or less.
  • On review, 38% of all claims are reduced or stopped, just 18% are increased.
  • The success rate for mandatory reconsiderations was 33% for decisions made in the quarter July to September 2020.
  • The DWP increased the awards to 29% of PIP claimants who appealed, after mandatory reconsideration but before their case went to a hearing, in the 2019 to 2020 financial year.

Claim success rate 

From April 2013 to January 2021:

5.7 million claims to PIP were registered.

5.4 million claims have been cleared, with:

  • 42% of normal rules new claims,
  • 71% of normal rules DLA reassessment claims,
  • 99% of special rules terminal illness claims

receiving an award.

These figures include claimants who are disallowed prior to assessment or who fail to attend their assessment.

Award rates

One third (33%) received the highest level of awards (‘enhanced/enhanced’ rates) for both mobility and daily living components, and almost a further third (29%) received one component at the enhanced rate.

Almost one quarter (24%) received daily living award only, a few (4%) received mobility award only, and nearly three quarters (72%) received both.

Length of award

For new claims:

in January 2021, nearly three quarters (77%) of claims awarded were short term (0 to 2 years), less than one in ten (6%) were longer term (over 2 years) and less than one in ten (7%) were ongoing

For DLA reassessment claims:

in January 2021, short term 0 to 2 year awards were the most common award type (nearly half - 47% - of all claims awarded) followed by longer term claims over 2 years (30%) and ongoing awards (21%)

Review outcomes

For planned reviews of PIP awards

  • Award increased 18%
  • Award stays the same 44%
  • Award reduced 14%
  • Award withdrawn 24%

Claimants with psychiatric disorders are most likely to have their award decreased or disallowed (43%)

Mandatory reconsiderations

The DWP say that:

A new operational approach was introduced in 2019 when the Department began proactively contacting claimants, as appropriate, to collect further oral or written evidence at the MR stage. This saw a gradual increase in the proportion of awards changed since January 2019 (23%) to 40% in December 2019.

COVID-19 also had an impact on the proportion of awards changed with a sharp increase between 44% in March 2020 and 57% in April 2020

Claimants who were disallowed at initial decision were more likely to go on to register an MR (48% of decisions to disallow) or lodge an appeal (42% of MRs completed) than those who were awarded PIP (11% of decisions to award PIP and 34% of MRs completed)

Claimants who were disallowed at initial decision were less likely to have an award changed at MR (15%) or appeal (65% overturned) than those who were awarded PIP (27% of awards changed at MR and 74% of appeals overturned)

MRs resulting in a change to the award has remained at a similar level (33%) in the most recent quarter of initial decision (July to September 2020) to the previous quarter, and is 7 percentage points higher than the same quarter the previous year, reflecting a levelling off of the increase since 2017 to 2018

Appeals lapsed

A lapsed appeal is one where the DWP changes their decision to give the claimant a better award after the claimant has lodged an appeal.

Appeals lodged which were lapsed gradually increased from 2015 to 2016 to reach 29% in the 2019 to 2020 financial year.

From claim to appeal

For initial PIP decisions following an assessment during the period April 2013 to September 2020:

nearly one in five (19%) of completed MRs resulted in a change to the award (excluding withdrawn)

two in five (40%) of completed MRs then lodged an appeal

just over one in ten (13%) of appeals lodged were “lapsed” 

two thirds (67%) of the DWP decisions cleared at a tribunal hearing were “overturned” (which is where the decision is revised in favour of the claimant)

just under one in ten (9%) of all initial decisions following a PIP assessment have been appealed and around one in twenty (5%) have been overturned at a tribunal hearing

You can read the complete set of DWP statistics here.


#5 angel81247 2021-06-26 21:17
Hello everyone Ive been i member of this website for a couple of years and never posted anything ...until now ! Ive just put in a MR after 9 months i didnt realize there was such a thing till I read about it Im challenging my mobility part as I suffer with debilitating agoraphobia I dont leave my house for months sometimes and can only go local shops which fortunately is where my doctors is and dentist anyway Im petrified I will lose my standard PIP for care as I wont be able to make it to a tribunal if it comes to it ...i also suffer with bi polar. anxiety and unstable personality disorder and am on 800mg quitiapine propanolol and clonazipine and something else i carnt spell for menneres giddiness my stress levels are through the roof the whole experience is putting me in a dark place ...and these numbers ive just read for MR dont give me much faith ...i could lose my award altogether ...i asked for a MR in a state of mania thinking i new it all and now regret it no wonder people drop out perusing it ...it is more than stressful ...i wish everyone luck whos going through it ...Angel xx
+2 #4 denby 2021-03-24 21:30
Tragically the stats clearly show why the DWP act as they do. Out of people who were disallowed first off, 58%, only 48% did an MR. So they had got rid of 10% of claimants at that point.
Then one in five got a change at MR and two in five went on to appeal. that leaves another two in five of 48%, that is another approx 20% of the total original claims, who did not, ie dropped it at that point. So DWP got rid of a whole lot more people by using MR as a barrier. In fact if my reading/maths is right, totally got rid of about 3 in ten of all claims.
And of course, stressing tactics could mean a shorter time in payment before death for those who do succeed, if the process itself hastens death!

The process is so hard to do I just don't believe 3 in 10 of those who bother completing an initial claim are fraudsters!
+3 #3 lesley 2021-03-24 11:31
Build back better? That's a joke! Meanwhile benefit claimants worry and stress about their awards and entitlements.
Build back sicker is more like it!
+4 #2 Normski 2021-03-24 08:40
The government rant on about what they need to do about care for people and save people from going to hospitals because of COVID 19 and the pandemic which is fine but why don’t they rant on about the DWP forcing people to go to doctor’s hospitals by making them 10 times worse than what they were, the stress and anxiety depression how they cannot see this , or do they just don’t want to , it stands out like a sore thumb
+4 #1 mrfibrospondodysthmatic 2021-03-23 16:12
Why not just give the claimant a better award in the first place instead of effing around, causing unlimited stress, and misery ? Guess it's just to easy for them to want to do that.

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