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BT is to offer lower cost fibre broadband to claimants of a number of benefits, beginning in June.

BT’s Home Essentials package will offer 36 megabits per second broadband and 700 minutes of calls for £15 a month, compared to their usual price of £32.99.

Or claimants can opt for 67Mb and unlimited calls for £20 a month.

These rates will only be available to people who receive universal credit, the guarantee credit element of pension credit, jobseeker’s allowance, income support, and employment and support allowance.

The package will be available to existing and new BT customers, although new customers will be credit checked.

There is no minimum contract, so you won’t be tied in to this deal if you want to go elsewhere.

Comments  

#4 Crazydiamond 2021-06-29 15:11
BT Home Essentials commenced yesterday. People who are eligible can apply for the package at:-
https://www.bt.com/exp/broadband/home-essentials
#3 Peter 2021-05-15 21:23
This article from a technical publication gives more detailed information (so far BT themselves are keeping shtum), and may be helpful:
https://www.ispreview.co.uk/index.php/2021/05/isp-bt-to-launch-cheap-new-uk-fibre-broadband-social-tariff.html

According to this,
- There is no monthly data cap;
- No minimum term, and customers can choose to be billed quarterly or monthly.

The official BT News release (light on detail) is here:
https://newsroom.bt.com/bt-to-launch-new-at-cost-social-tariff-in-june--offering-support-to-over-four-million-households-on-low-income/

A BT community post implies that Home Essentials will be available from the END of June, rather than the beginning.
"From the end of June new and existing BT customers will be able to apply for Home Essentials online, and will be able to find out if they are eligible instantly."
https://community.bt.com/t5/Bills-Packages/Half-price-Fibre-Broadband-Home-essentials/m-p/2159116

Let us continue waiting for the full details to emerge. So far, BT seems to be the least informative source.
#2 Crazydiamond 2021-05-13 09:03
Quoting mrfibrospondodysthmatic:
I phoned BT up over a good week ago, the bloke on the other end said....

1 - You initially have to take a 24 month contract out with them.
2 - Then you need to supply evidence of your benefits.
3 - Your monthly data allowance was 15 GB per month.

Which in todays 21st century is a poultry data allowance.
The bloke never mentioned anything about if you want to opt out, whether there's any penalties for doing so.

My guess there will be.

The deal itself is relative good(pricewise) , but your sucked into a 2 year contract, and a poultry data allowance. Which 15 GB soon goes, especially if there's kids family etc using your bandwidth with their devices.

Furthermore, what with video conferencing your GP, specialists, or even loved ones and families abroad.

I'd had jumped at this deal had BT not been tight on their data allowance of 15gb per month.

If BT wants to help the disabled/ sick etc, then just don't put restrictions on, just give the claimant users unlimited Fibre broadband.

If any of you's do hope it pans out ok for you all.

Be interesting to see how many people take BT up on this.


The scheme to which you refer is the old BT Basic which is being replaced at the end of June.

The BT employee was (possibly mistakenly) quoting the current package, the likelihood being that the new BT Basic has not been finalised as yet? On the face of it, the new scheme appears to be very good, and as I am a BT customer, it will be interesting to ascertain the full details when it appears on their website, in due course.
+1 #1 mrfibrospondodysthmatic 2021-05-11 15:56
I phoned BT up over a good week ago, the bloke on the other end said....

1 - You initially have to take a 24 month contract out with them.
2 - Then you need to supply evidence of your benefits.
3 - Your monthly data allowance was 15 GB per month.

Which in todays 21st century is a poultry data allowance.
The bloke never mentioned anything about if you want to opt out, whether there's any penalties for doing so.

My guess there will be.

The deal itself is relative good(pricewise) , but your sucked into a 2 year contract, and a poultry data allowance. Which 15 GB soon goes, especially if there's kids family etc using your bandwidth with their devices.

Furthermore, what with video conferencing your GP, specialists, or even loved ones and families abroad.

I'd had jumped at this deal had BT not been tight on their data allowance of 15gb per month.

If BT wants to help the disabled/ sick etc, then just don't put restrictions on, just give the claimant users unlimited Fibre broadband.

If any of you's do hope it pans out ok for you all.

Be interesting to see how many people take BT up on this.

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