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From 17 March 2020 for at least the next 3 months there will be no face-to-face assessments, until 17 June 2020. On July 6th 2020 the DWP announced that there will continue to be no face-to-face assessments for ESA. The assessment provider that is due to carry out the assessment should contact you to tell you what will happen next. The assessment will either be a paper based one, or carried out over the phone.

IAS, the company which previously did the medical assessments for employment and support allowance, carries out PIP face-to-face medicals assessments in:

North East England,
Yorkshire and Humberside,
North West England,
South East England,
South West England,

Capita carries out PIP face-to-face medicals assessments in:

Central England,
Northern Ireland.