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PIP Consultation Centre
3-5 High Street

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre?

Please post in the comments section below if you can.

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#4 Adamo Spilletti 2017-04-04 18:56
The centre is disabled friendly when the step lifts work- parking on opposite side of road is free and disabled spaces - if not the car park is about 400 yards away or a little further round there is more on street parking - there are disabled toilets and everything is sort of ground floor - though there are 3 steps up - but ability to call for help a found everyone friendly / but the CCTV in the corner did trigger my psychosis - which looking back will probably help the assessor make a decision so not all bad
#3 Issythomas 2016-02-27 21:36
My husband took me by wheelchair to the centre, disabled parking was difficult to find. Arrived 10 mins early needed to lie down beforehand as the journey had caused my chronic pain to become worse.
Was in alot of pain during attendance and asked questions over again. Felt like I was on trial and I felt extremely anxious and cried talking about my condition.
I didn't feel that my medical conditions where heard and was a very clinical process.
On leaving the disabled access to the building didn't work.
+1 #2 norman21 2016-01-28 18:21
They suggest a car park quite a distance from center in apt letter when there were actually nearer ones and also on parking on side streets for free, i got dropped off as cannot drive by partner, not easy traffic crossing and double yellows, very busy main road, etc ( partner stopped were you could not technically so i could manage ! - probably nearest proper drop off at least much more than 200 metres or more ) as mentioned by other member also
agree in July that it was really hot - i suspect deliberate being cynical as i needed to drink from a bottle of water and took a baggy jumper off which they said i obviously had no problems in these areas which meant i got turned down initially - why have heating on in July ?
ground floor only so that bit ok
+1 #1 Loopylucie 2016-01-17 21:49
There is no parking at all and being on the high street was very hard if your mobility is poor, I ended up being dropped off on double yellows outside as it was quite a way to the nearest car park. Place was wheelchair friendly and ground floor. Can't complain except they put the heating on so high I could hardly breathe!

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