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Bannatynes Health Club
Haughton Road

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre?

Please post in the comments section below if you can.

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#1 starflower 2019-08-26 00:59
Small car park with disabled parking. The walk from disabled parking close to main entrance to the lift is more than 20 metres. At the main entrance you go through 2 sets of doors one is definitely automatic. You have to register your names at the Health Centre Reception separate from PIP reception. You go through health centre hang out area and cafe. Then a set of very solid and heavy doors which will take you through into another corridor. Then go through another set of heavy doors and you finally arrive at the lift to take you up to first floor. This is definitely over 20 metres and there are no chairs or resting spots once you have left the cafe. The lift is not big at all, but a wheel chair would squeeze in with one person, as for a scooter I am not certain, but probably just and nobody else. There are 2 solid bars in the lift which are great to lean on or push yourself up. Coming out of the lift you are met by another corridor which is about 8 metres at a guess and then another set of doors to push through. Inside is a small waiting room with 4 chairs, a reception desk with chair behind. There is a door at the far left corner of the waiting room where the assessment takes place. In spite of it being a sunny day, the blinds were up and the very bright ceiling lights were switched on. There is normally a radio switched on in the PIP waiting room. Also from the moment you are in the health centre there is music piped through the building and add to that smells and noises from classes in the corridors. I mention this for those who are light and noise and smell sensitive on top of everything else. We arrived by taxi , it is a busy road that the Health Centre sits off. I cannot provide any info about buses or train. Be aware that you have to or are expected to make it to the waiting room to register for your appointment by a certain time and if you are having difficulties, send someone to tell them..

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