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The Lilac Centre
North Manchester General Hospital
Delaunays Road
M8 5RB

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#3 Lynda 2017-06-06 14:51
Parking is very difficult and I would advise anyone going here for an assessment to get someone to drop them off. You can actually drive down the side of the portakabin, along the narrow alley way, as though you were going to drive up to the hospital doors of entrance 4. There's a turning place to the right, which allows you to be dropped off much closer to the Lilac Centre doors. There's a buzzer for you to be allowed in and a push button when leaving so no need to worry about heavy doors.

Once inside there is an accessible toilet on your right and the reception desk a couple of meters further on, on the left.

There is ample seating in the waiting area and many of the seats have armrests. Although there is at least one assessment room opening from the waiting area, the rest appear to be down a corridor, so the distance you have to walk will depend on which room is being used.
#2 Kkkatie 2016-01-27 21:15
As per previous post everything is on Ground Floor including accessible toilets. If driving parking is limited and the Lilac Centre is up a short but steep hill from the carpark requiring a strong "pusher" if using a manual wheelchair. Getting dropped outside might be a better option.
#1 Chimpsandmischief 2016-01-27 11:28
The building is within the hospital grounds and the travel directions explain which entrance to use if you're being dropped off by taxi.

It's a large porta-cabin/tem porary building set up with a ramp going to the door. Once you're inside the building, everything is on the same level, so no stairs etc.

If you're traveling by taxi, the staff will call one for you when you're appointment finishes.

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