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PIP Consultation Centre
Bank Quay House

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#2 rovington 2019-12-01 14:50
This assessment centre entrance has STEPS, there is NO DISABLED ACCESS for early appointments. Wheel chair users beware, they PIP section based here at 'The Outset' cannot let anyone in via the main reception of the building before 9am. Roads surrounding the building are restricted even for disabled parking, NO ACCESSIBLE BLUE BADGE PARKING, roads have loading restrictions on double yellow lines with dashes on kerb. To get to this building the person must cross a number of very busy major roads. If anyone is called to go here and are a wheel chair user do not let them book you in before 9am, they will class your inability to access the building due to NO DISABLED ACCESS as failure to attend.
#1 Lesley 2016-01-13 15:29
I went to this centre for my pip claim, there is not much parking near to centre, so its best if you can get someone to drop you off and come back for you after as I did. Warrington bus station is a good walk away so either need to get another bus that drops you of near or a taxi. There are about 5 concrete steps if you go in main door or you can go in another door with a reception desk and ask them to let you in a wheelchair accessible door. Toilets are fine and in the area were reception desk in other part of building. I found it OK overall, but quite stressful as not used to Warrington area as live in wigan but it was the nearest one they had as was asked to go to Lancaster first and I changed it, and got a time to suit me as at first they wanted me to be in Warrington centre at 9 30 am, which would have been impossible. Got my award of pip.

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