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Bickerstaffe House
Ormskirk and District General Hospital
Wigan Road
L39 2JW

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


+1 #2 flossy 2016-01-30 13:12
Yes, i agree with above. We got there in plenty of time to sus the place out. We waited for one of the disabled bays which couldnt have been nearer to the entrance. I think there were only 3 or 4 in total. When we got into the foyer and pressed the button, a lady came out and we asked for a wheelchair, which was readily available. It saved having to get our own out of the car. Everything short distance, as lady states above, toilets and everything. Think there was a bus stop just past the disabled bays. My wife was awarded enhanced rate for both for 10 years. Thank you B & W.
+1 #1 TheHud 2016-01-13 12:58
Access by car,go past the hospital to end at the front then turn right.Go through a barrier(get ticket,awkward angle and high)to a small roundabout.Bick erstaff H is in the hospital complex, mental health centre.There is disabled parking outside the building approx10-15 meters from the entrance. I was taken by car and the car can stop and drop you off at the entrance to the building by a covered entrance door, heavy door be warned. I waited sat on the stairs inside the foyer while my partner went to park in the main car park. Disabled spaces limited and full. From car to stairs approx 4 meters. The way in is ground floor via a buzzer and the doors are nigh on impossible to open alone if you have any restrictions or need crutches/walkin g sticks . the buzzer was too high for me to press and speak into. I am a bit less than 5ft now. If you have upper limb restrictions it is difficult to access this building. No seating is provided in the foyer. Having gained entry, it is approx 4 meters max to seated area, opposite reception, most chairs have arms. Once called, it is about 6 meters max to the assessment room I was in (one closer, a few further away potentially), toilets (disabled) approx 2-3 from waiting room. Upon exit from assessment room you can be observed walking the 10 meters to the exit door, passing reception into the foyer via the very heavy door with push button to open. I leant against the wall outside, undercover while partner went to get the car then walked final 2 meters from this point to the car.All walking was with my arm through partners and my usual slow little steps.Although I did not walk more than 12 meters approx at any one time I was apparently observed to walk 35 meters.I can assume is they count the total journey from disabled parking to the assessment room, which in my estimation was still less than30 meters, or the total journey from drop off and back out after combined

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