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Bourne Business Centre
Milbourne Street

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.



#2 Mim Porter 2016-05-18 10:53
The non disabled parking spaces have now been taken up as named for specific organisations, with the exception of two visitor spaces, but they were unsuprisingly full when I went. However there is on street disc parking outside the centre. It allows you to park for 2hrs before you need to move the car, but as there are different bays marked off on the same street you can just move it to another bay and get another two hrs.

toilets are on the ground floor and the women's is marked as being used for those with disablities. Yes reception is tiny. I can imagine accessing the building via ramp and room in reception might be tight if in a larger wheelchair eg motorised wheelchair/scoo ter etc

If dropped off in the car park as near as possible you would have to use the ramp (about 10-12 m to get to front door) or a short flight of steps.

Probably about 5 min walk (if able to walk moderate pace) to Sainsbury's where you could park for two and half hours free. Also a bit longer but there is a pay and display car park a just a bit further away called victoria viaduct I think.
#1 Lesley Robertson 2016-01-13 11:59
I'm not sure where the nearest bus stop is but there definitely isn't one on Milbourne Street itself so it has to be several hundred metres away from the centre. You would probably need to get a taxi from the station unless you were on a scooter or in a powered wheelchair as it takes a good 15 minutes or more to walk it at a moderate pace. There are two disabled parking spaces which are right opposite the end of the wheelchair accessible ramp and plenty of other parking spaces. If you are dropped off right by the door there are a few steps to get in to the building. There is a ramp for wheelchair access but the doors to the building open outwards so you will need help opening them. I honestly don't know about the toilets as I live in Carlisle so it was only a short drive for me to get there and I didn't need to use them. My assessment was on the ground floor so I don't know whether there is a lift. Wheelchair access at the top of the ramp involves two tight 90° turns and the front doors are awkward and definitely need someone else to help with them. My husband struggled trying to hold the door open and wheel me in at the same time. My assessor held the doors open for us on the way out which made it much easier. There isn't much room in the reception area but it is ok otherwise.

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