Login FormClose

Free, fortnightly PIP, ESA and UC Updates


Over 80,000 claimants and professionals subscribe to the UK's leading source of benefits news.


PIP Consultation Centre
17A West Tower Street

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.



#3 jima1 2016-01-27 16:00

I'm well aware that the assessment centre in Carlisle has accessible rooms, transport etc. Fine for those in Carlisle and outlying areas. however geographically Cumbria is quite a large county consisting of of six districts (Allerdale, Barrow-in-Furne ss, Carlisle, Copeland, Eden and South Lakeland) which includes the Lake District & the Lake District National Park. It is so large that it needs 2 BBC TV transmitters and two ITV transmitters to cover the area.

There needs to be more centres in Cumbria closer than Carlisle, otherwise many disabled people will just be unable to make it and lose their benefit not just for PIP, but DLA or AA, since they're also done in Carlisle only.

Of course this is what IDS & his cronies want. My thoughts on this casting my mind back to when I was still working that it is not beyond the claimant who cannot make it to a centre to make a complaint to the DWP and perhaps have the venue moved. There is possibly a chance that if some lost their benefit as a result of being physically unable to travel and their benefit is then stopped by a Decision Maker or PIP Case Manager then after Mandatory Reconsideration , which most likely would fail, the claimant then would have the right to appeal to a First-tier Tribunal who of course could reach a conclusion that the decision to withdraw benefit was perverse as the claimant wasn't refusing to attend an assessment, but was unable to travel so far. All claimants/appel lants have a right to a fair hearing, or it breaches their Human Rights not just under EEC law but UN law also.

Watch this space and read the posts on RightsNet.
+1 #2 juzzab 2016-01-27 14:36
The PIP assessment centre in Carlisle is now situated at
Bourne Business Centre
Milbourne Street

These are serviced offices for hire. The centre is on a part residential street, about 0.3 miles from the nearest bus stop. There are two disabled parking spots & there are steps & a ramp. The assessments I have been to are carried out on the ground floor.
#1 jima1 2016-01-27 13:04
Hi Steve,

I can only comment as an ex DLA Tribunal Member and WRO.

Carlisle is now the only centre in Cumbria, so people from West and South Cumbria will face around a 70-80 miles round trip, by train or bus, both very slow. All the main towns in Cumbria used to have local centres no further about 10 miles round trip. They were held in the same building as Magistrates or County Courts, all fully accessible, close to transport links.

People living in Barrow-in Furness, where nuclear submarines are built will have to face round trips of over 100 miles travelling by train, changing trains at least twice, if using National Express coaches, they like the trains stop at each stop on the line so nearly 3 hours for the journey alone.

There is no doubt in my mind that the savage cuts to Medical Centres is a means of putting off claimants from attending. For me, I always asked for home visits and was never refused one. It was much better when the old DSS BAMS service arranged and carried out medicals mainly by home visits with Drs employed by BAMS not to private companies.

You need to be logged in to comment