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Assessment Services
6 Lochside Place
Edinburgh Park
EH12 9DF

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#2 Bee 2018-12-03 13:54
Understaffed. Heavy front doors that are hard to pull with using a crutch, with no automatic option for wheelchair users. Toilets have no disabled access and hallway to toilets is VERY narrow. Very few seats and seats are extremely low to the ground so hard to stand from if you have mobility issues. Car park is close to building but difficult to navigate - I opted for parking in a named space (Dr Scotch Whisky) at the front door so that I could actually walk to the building. Wheelchair ramp at front door. Internal lift in building but assessment is ground floor. Was given the wrong appointment time and showed up 2 hours prior to what they had on their paperwork - received no paperwork for assessment yet and the assessment is due, had to arrange it on the phone so not sure why they have not sent paperwork. Last appointment was cancelled by the assessment services 30 minutes before my appointment time due to being "understaffed". Overall very unsatisfied.
#1 shevie 2016-01-22 14:11
No idea about trains but bus stop at least 100 metres away. Disabled parking bay about 60 metres away, and only one for several businesses. Parking very busy. If dropped close to door, still at least 20 metres to get to ramp. wheelchair access possible but difficult. You need at least one other person as doors are narrow and staggered. Toilets are impossible for wheelchairs. all one level ground floor. no need for lift. Door to interview room is very narrow, extra wide wheel chair could not get through. If i had not been able to walk a few steps i would have had to hold my interview in the hall. I would also have had to wet myself or use a waste paper basket to pee into if i could not have managed to walk 3 steps to toilet, and trust me, i would have done just that to shame them.

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