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Farnham Physiotherapy
20 Firgrove Hill

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#2 carl 2017-03-22 20:25
Hi I could not see any adequate parking in the area, previously I had asked to record the meeting as I have dyslexia and suffer from an encoding deficiency. This was agreed by P.I.P however on arrival I was told that the meeting had been canceled and would have to make another appointment. I rang P.I.P who did apologise and say there was an issue with recording. The centre stated they did not allow recording at that centre (Farnham). Subsequently a new appointment had to be booked by P.I.P whilst I was on my mobile in the centre, otherwise it would have gone against me even though it was not my error. Now I have to travel to Chertsey, as Farnham will not allow recording of assessments. I will be making a complaint about how we were treated which I wont comment on the details, so your can publish this.
#1 Owen 2016-01-27 13:13
Apologies, I think I left my comments on the wrong centre.

Our appointment was at night so dark
There was NO parking, we were lucky enough to speak to a neighbouring business that allowed us to use their parking behind the building
I think wheelchair access would be difficult unless there is a different entrance as the doorway, waiting room and interview room were small.
We did not need to use any toilets
It was on the ground floor
It is on a main busy street so there is no way to park directly outside to drop someone off, but there is a shop close by which you could perhaps park for a few minutes to drop someone off and they would not have to walk too far ( a couple of shops along)
We were told by the shop we were not allowed to park there for the physiotherapy building.

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