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PIP Consultation Centre
9 College Place
SO15 2FF

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#2 theresalinder 2016-01-28 13:15
My husband had assessment here in December, I am his full time carer. There are two spaces outside the centre which are used by staff and cannot be reserved. The closest disabled spaces are in the multi-storey car park which is about a mile away, but other, closer car parks are often not full and its worth trying them first, we found a space which was not officially for disabled people but had sufficient space for us to get the electric wheelchair out of the car. Sorry cannot recall name of car park but it was about ten minutes walk away, with one busy road to cross, and reasonably steep hill, ok for us because of wheelchair but not doable for most other mobility problems. you can stop outside to drop someone off and then go park. Its difficult to find the bell to be let in, its on the LHS of the building and poorly signed. The reception area was quite large, toilets were big enough to accommodate most wheelchairs, and had devon rails etc. There is water available in the reception area but not in the interview rooms. The interview room we were in was ground floor and excessively warm and was windowless. wheelchair access generally reasonably good with wide doors, but some chairs needed to be moved to enable my husband to manoeuvre in the interview room. our interview lasted about 2 hours, not sure if this is typical. also would recommend noting outcome of some of cognitive tests, e.g. 3 items test, because these were incorrectly recorded in our medical report. good luck xx
#1 lydiap 2016-01-13 15:24
I had a F2F in this centre Dec 2015, my healthcare advisor was very friendly and felt she put words into my mouth for all the right reasons.
After getting a train to the location which was 30 miles away from home, we had to get a taxi which was not close to the station at all.
Outside was maybe two spaces for visitors to park in

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