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PIP Consultation Centre
Britannia House
Britannia Street

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#2 Dee Dee 2016-09-09 13:36
Would it be possible to manoeuvre a mobility scooter inside ?
#1 MyelopathicMe 2016-01-13 19:25
Hello there
I went to Leeds in December. On street parking outside, payable at the meter, blue badge holders can park for free. It has an external wheelchair accessible lift (which leads to the ramp) plus a metal ramp with handrails on both sides up to the front door which has a buzzer at wheelchair-user height to speak and gain entry via an automated door. There appeared to be enough space to manouevre a wheelchair.
Reception area, different chairs to sit on of similar height - some with armrests, some without. Mine wasn't particularly comfortable. Clock on the wall should you wish to know how long you were waiting. Carpeted throughout - difficult to mobilise on even with assistance as in my condition I already feel like my feet are sticking to the floor and the carpet added to this sensation.
Reception desk has two windows - one at standing level and one at wheelchair-user height.
There was only one toilet for both male and female attendees and it was accessible to wheelchair users, having grab rails and a wheelchair-user height sink & hand dryer, if memory serves. However, I don't recall seeing a changing area/table or space if anyone needed to deal with a urostomy or stoma bag, or intermittant self catherisation.
The interview rooms, of which there were several, were accessible from the waiting area, but only through a set of heavy outward -opening manual fire-doors, which would be difficult to open on your own. I was obliged to walk 35 metres (according to my PIP decision) to the final room. The hallway was carpeted throughout
The interview room was quite cool to me, and the access wasn't as good as it could have been, given that one was obliged to navigate around a desk near the entrance of the room to sit on chairs behind it. The examination couch was situated on the rear wall with a step. I don't recall seeing any grab rails to assist you, although I declined my physical exam.

Hope this helps x

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