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Ground Floor
St Peters House
Gower Street

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#3 tim 2018-01-15 19:19
i have been given a capita appointment at derby, floor 2, victoria chambers, london road, derby de1 2pa. in 7 days time
#2 Mark Holding 2017-05-10 14:24
I went for my assessment today. It went a lot better than with ATOS. I was seen by an English Registered nurse who was very helpful and supportive. The interview was 100% better with CAPITA than my previous experiences with ATOS. As for parkiing there are plenty of disabled parking bays outside the building and I was dropped off at the door by taxi. The assessments are all done on the ground floor and only about 20 feet from the front entrance, which is also wheel chair friendly. No steps or bullying security to worry about. If things don't go the way they should, then it's all down to the DWP at the other end, and I will be making an appeal as I have had to do in the past if things don't go my way.. It's always a worrying time doing these things, but today was not as bad as I had expected from previous interviews. I had previously been on a life time DLA, and this was for the new PIP assessment. The DWP sent me a map of how to get to the assessment center, which was ridicules for anyone with walking problems, as the bus station was a good half mile away. If you have your own car, then you shouldn't have any problem parking outside the building, otherwise get the taxi from the bus station, or from home. I live just inside the Nottinghamshire border, so had to travel about 12 miles to Derby, when usually I have gone to an ATOS assessment center in Nottingham. Hope this helps, and good luck to anyone going through the same process.
#1 Mart 2016-02-10 20:13
after sending of my application i was suprised to be given an appointment at the Derby office when I live south of Leicester.
After a telephone call to the Derby office enquiring about disabled parking and access which wasnt brilliant I was offered a Change of appointment time and a home Visit , they were very polite and helfull. spot on cannot ask for more that that.
The assesor that came was also very polite and understanding and although I only got the standard in both section,after reading many articles on the forum i think my outcome was founded.

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