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Ground Floor
Winton House
Stoke Road
Stoke on Trent

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


+2 #5 Janny 2017-09-06 14:08
Horrible place to attend. As others have said parking is very limited and walking distance from any form of public transport is out of the question for people with mobility problems. Doesn't get much better once you enter the building. Doors are all heavy to open.and again people with mobility issues will struggle from reception down corridors to 'assessment room'. Every inch is camera covered and you are watched intently as you move through the building. It's a good thing we cannot comment here about the people there working for Capita .
+3 #4 A JONES 2017-05-29 19:39
Typical government half baked set-up, entrance is on Newlands St, Stoke-on-Trent ST4 2RF
There are 4 or 5 parking spaces on the road opposite the entrance, limited to 1 hour unfortunately.
+4 #3 redsonia 2016-07-18 18:39
no parking nearby which is suitable,best place is railway station car park number 2,before 11am its £9 for the day,if you arrive after 11am its £4 all day,taxi rank across road for those with severe mobility problems,should cost £3 in a taxi,as is literally round the corner,not very well signed at all on exterior of building you have to go to the top of the road and take a left turn,when we arrived half of pavement was dug up and fenced off,would be a nightmare on a scooter,get to main entrance,buzzer entrance,door opens and its quite a downward sloping floor for about 30 feet,great if you are on a skateboard,long walk to reception through auto opening large wooden doors,with approx. 4 chairs at around half way mark,reception door press buzzer again,again the floor here slopes as you go through the door camera up on wall covering reception area which is quite a small area,basically a very awkward place to access if you are unfamiliar with the area,we requested a home visit even obtained a drs letter but we were still denied this and had to attend here,not a nice place
+3 #2 BeeJay 2016-07-06 22:17
Distance from the railway station is over a quarter of a mile but less than half a mile. There is NO disabled parking anywhere nearby. We went to sus the area out the previous week and found that all the streets were either residents parking or limited to one hour only. We found disabled parking at the station but this costs £9.
The entrance is in a side street and there is a walk of about 50 yards to the Capita office. There are seats part way along the corridor to rest. There is wheelchair access and an accessible toilet, however, a large mobility scooter would struggle to get into the loo. Also the toilet door is a heavy fire door and very difficult to open. All on the ground floor and a large accessible assessment room for wheelchair
+2 #1 touran 2016-02-12 20:07
Distance to walk if you’re dropped as close to the door as possible. is over 100m along the corridore to the waiting room. There are chairs .Car parking there are 4 outside the door but a cross the road ,if you can get one .Wheelchair access. yes ..

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