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5th Floor
Capitol House
Greyfriars Road
CF10 3AG

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#4 Christine Cox 2018-04-19 01:42
Hi Phil is the old one next to Lloyd’s bar and all the others there ?
#3 Phil 2018-02-19 14:48
Capita are now using a new assessment centre in Cardiff at Windsor place.
Parking is good if you have a ‘blue’ badge but there’s a ridge by the doorway difficult to get a wheelchair over and the lift is very small and can just about accommodate a wheelchair with a companion at a squeeze!
#2 christine mcdonald 2016-02-17 13:22
there is about 6 bays outside for disabled parking but the chance of parking here are slight unless you get there very early.access from road is ok,
when we went there we took a electric scooter, lucky that it as a small one as the lifts are very narrow.
buses from parts of the city do pass close if you live in the eastern or northern parts of cardiff.but if you live in western parts of city its a minimum of 2 buses.train stations queen st a good ten minute walk for able bodied.and cardiff central rail station is another ten minute walk,for able bodied, there are taxi ranks outside.
#1 linda 2016-02-10 14:13
Hi my experience with this assessment centre there is no parking,however there is a car park 3/4 minute walk of which is extremly expensive, so i was dropped off outside ,there are bus stops opposite capitol house.my assessment was successful & quess i wasone of the lucky ones.there are toilets,there are chairs without arms,so they use t2his against you.its on the 5th floor there are lifts & wheelchair access.

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