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Training

Personal Independence Payment (PIP) Training

"Exceptionally good trainer and great course content" Sheila Stringer, DIAL NW Kent
"Very useful and I have learned a lot." Laura Skorupa, British Polio Fellowship.
"Overall a really interesting, educative day - facilitator a brilliant communicator" Ryan Lodge, West Leicestershire MIND
"Very helpful and well presented." Karin Gray, Scope.

This one day training course provides a clear understanding of personal independence payment (PIP).

No previous benefits knowledge is required.  The training is suitable both for advice workers and for support workers who do not give benefits advice, but who do need a good awareness of the possible effects of the transfer from disability living allowance (DLA) to personal independence payment (PIP) on their clients. 

By the end of the day, you will understand:
 

  • the basic qualifying conditions for personal independence paymentpersonal independence payment policy page
  • the activities and descriptors (the points system)
  • how fluctuating conditions, pain and fatigue are treated
  • the assessment process, including regional variations
  • how to gather evidence for personal independence payment
  • the transfer process from disability living allowance to personal independence payment
  • similarities and differences between DLA and PIP
  • which of your clients may be winners and losers under PIP


By the end of the training day, you will:

  • Be able to explain the transfer process to your clients
  • Be aware of which of your clients are most at risk of losing an award.
  • Be able to help your clients make effective claims for PIP

  Please contact us for more details about in-house personal independence training.

"Excellent. One of the most useful courses I have been on. I feel much more confident about taking clients through appeals." Jane Stanfield, Carers Gloucestershire.
"Excellent tutor, knows the subject and keeps it very interesting." Stuart Hales, Kennet CAB.
"Excellent course, very useful and informative" Tahira Rafiq, East Bristol Advice Centre.

Whether you wish simply to help clients have a better understanding of the process they are enduring or you intend to accompany clients to oral hearings and help them give evidence, this Disability living allowance and attendance allowance appeal tribunals training day will give you the knowledge and confidence to make a real difference to the outcome.

The day is suitable for anyone with basic knowledge of disability living allowance or attendance allowance (feel free to contact us if you're uncertain if this course is right for you) and is particularly aimed not just at advice workers but also at support staff, such as housing workers, social workers and advocates. By the end of the day participants will know:

  • how to ensure the tribunal do not treat you as an experienced representative if you are not one
  • how to complete an appeal form
  • how to get supporting evidence, including buying medical evidence
  • how to get help from solicitors, law centres and advice agencies
  • how to understand the appeal papers
  • whether and how to do a written submission
  • how to help your client prepare for the appeal hearing
  • how to help your client give accurate evidence on the day
  • how to give evidence to the tribunal yourself
  • how to deal with difficult tribunal members

"Very comprehensive. Very Informative . . . Invaluable." Una Ball, CDAT, Swansea.
"Steve's sense of humour makes an often very dry subject enjoyable . . . keeps you on your toes - and awake!" Liz Angus, Missing Link

The  Claiming disability living allowance on mental health and dual diagnosis grounds training day isased on the very popular 'Best possible Disability Living Allowance claims' course , but deals solely with the particular problems faced by clients with mental health conditions - some of whom may also abuse drugs or alcohol. No previous knowledge of disability living allowance or attendance allowance is required. By the end of the day you will have learnt how to:

  • identify clients who may be eligible for disability living allowance or attendance allowance on mental health or dual diagnosis grounds;
  • help complete the claim packs, including online, interactive claim packs;
  • help clients get supporting medical and non-medical evidence;
  • help clients prepare for a medical visit;
  • help clients access professional support in relation to their claim.

“I enjoyed the course and will find it useful to incorporate in my everyday job. It has given me new tools to help clients.” Denise Jones, Beacon Employment.
“Very enjoyable course. Will make advising clients on ESA much easier.” Graham, East Bristol Advice Service.
“An extremely worthwhile and enjoyable day led with informed skill and extreme competence.” Mike, Mendip Advocacy.

This Introduction to Employment and Support Allowance training day provides a clear overview of the new Employment and Support Allowance. No previous benefits knowledge is required and the training is suitable both for advice workers and for support workers who do not give benefits advice but do need a good awareness of the possible effects of ESA on their clients. By the end of the day, participants will understand:

  • the basic qualifying conditions for ESA
  • what will happen to claimants during the assessment and main phases of ESA
  • the medical tests used to assign claimants to the work-related activity group and the support group and the possible exemptions and exceptional circumstances
  • the purpose of the work-focused health-related assessment
  • claimant’s responsibilities in relation to work-focused interviews
  • the sanctions regime
  • appeal rights under ESA
  • what will happen to existing incapacity benefits claimants

"Excellent, informative and very practical training." Fleur Birks, National Autistic Society.
". . . would recommend to any colleagues who require training/knowledge of benefits. [Trainer] An encyclopaedia of benefits (DLA) knowledge!" Harminder Sangha, Sandwell Advocacy.
"Excellent day. Many hints and tips on filling in DLA and AA forms." Jackie Smith, Torfaen Opportunity Group.

This Making the best possible disability living allowance and attendance allowance claims training day is intended to leave you feeling confident and genuinely enthusiastic about helping your clients claim these valuable benefits. No previous knowledge of disability living allowance or attendance allowance is required. By the end of the day you will have learnt how to:

identify clients who may be eligible for disability living allowance or attendance allowance on mental or physical health grounds;
help complete the claim packs, including online, interactive claim packs;
help clients get supporting medical and non-medical evidence;
help clients prepare for a medical visit;
help clients access professional support in relation to their claim.

Benefits and Work Training logo

Barbara Oatley
Barbara has worked in a Wiltshire based advice agency as a Welfare Benefits advisor and case worker for the past 15 years, giving advice on all aspects of Welfare Benefits from initial claim to appeal. Trained as a teacher, she has been writing and delivering training courses on Welfare Benefits for 10 years.

Steve Donnison
Steve has been a welfare rights worker and writer for 17 years and has represented clients before appeal tribunals and social security commissioners. He is the author, along with Holiday Whitehead, of the guides to claiming disability and incapacity benefits on this website. He has also written about welfare benefits for a wide range of disability organisations, including: Disability Alliance (now DRUK); National Association for Colitis and Crohn's disease; Spinal Injuries Association; Multiple Sclerosis Society. He has been providing training in welfare benefits for the past 12 years.

Tamara Moreau
Tamara has been a welfare rights worker for more than 20 years, initially in the voluntary sector with Citizens’ Advice Bureau.  Tamara currently works for Colchester Borough Council as Community Welfare Manager.  The teams Tamara manages include the Welfare Rights Team, Warm Homes Team and Macmillan Welfare Benefits Service.  Tamara also has the responsibility for older peoples’ services for the council.  The services are linked by the work they do with anti-poverty issues and social inclusion.  Tamara has delivered welfare rights training for Benefits & Work and LASA all over the UK.

Holiday Whitehead
Holiday Whitehead is a qualified barrister and employment law specialist who has worked in and for the voluntary sector for over 20 years. Organisations Holiday has provided employment law training for include: the Directory of Social Change; the Association of Chief Executives of Voluntary Organisations; the University of the West of England; Learning Curve and Progress South West. Holiday is also co-author of a wide range of guide to disability benefits.