We support both claimants and professionals. These are just some of the organisations who have subscribed to Benefits and Work:
- Royal College of Nursing
- Spinal Injuries Association
- Chesterfield Law Centre
- Stephenson’s Solicitors
- Birmingham Citizens Advice Bureau
- Manchester City Council Sensory Provision Team
Benefits and Work Publishing Ltd.
Registered office: 8-10 Queen Street, Seaton, Devon EX12 2NY
Country of registration: United Kingdom
Company Registration No. 05962666
VAT Registration Number: 931571333
Benefits & Work Publishing Ltd
PO Box 4352
Contact for payment issues only:
Tel: 01297 553436
Fax: 01392 894940
Contact for all other issues:
Please see our Contact and help page.
What we're about
At a time when most politicians seem proud to treat sick and disabled claimants with harshness and suspicion, independent and accurate information about how to claim and keep your benefits is vitally important.
Benefits and Work, was launched in 2002 (and became a limited company in October 2006) by advice worker turned barrister Holiday Whitehead and benefits writer and trainer Steve Donnison, to provide just such information.
It is unique amongst benefits information providers in that it asks for no funding or support from the government, local authorities, grant making trusts or large companies. Every penny of Benefits and Work's revenue comes from its subscribing members.
This complete independence means that Benefits and Work is free to publish information that makes it deeply unpopular with the Department for Work and Pensions, multinationals with an interest in benefits - such as Atos Healthcare, Unum Provident and Capita - and even other advice providers whose dependence on state and corporate funding may have made them reluctant to tell the whole truth.
Who we are
He has been a welfare rights worker for more than a decade and continues to represent clients at social security tribunals for a local advice agency. He also trains advice workers, social workers, housing workers, health professionals and others who deal with welfare benefits in the course of their work.
Steve has written about welfare benefits for a wide range of disability organisations, including: Disability Alliance; National Association for Colitis and Crohn's disease; Spinal Injuries Association; Multiple Sclerosis Society; Cerebra, the foundation for brain injured children; Parkinson's Disease Society.
Holiday began her working life as an ancillary worker in an NHS hospital, where she became involved in trade union work for NUPE (now part of UNISON). Following a diploma course at Ruskin College, Oxford sponsored by the TUC and her trade union, Holiday went on to do a law degree at the University of East Anglia. At the same time Holiday began volunteering for an advice centre and, following her degree, became a full-time welfare rights worker and then an employment law specialist.
In 1998 Holiday returned to university to undertake her Bar finals and was called to the Bar in 1999.
Holiday practised as a barrister until January 2004 when, entirely frustrated with the lack of progress towards direct access to barristers made by the Bar Council, she ceased practising and became a freelance employment law consultant. Holiday is the co-author of all the guides on the site.
Sangeeta started her career in a Citizens Advice Bureau (CAB) in Croydon and has worked as a Welfare Benefits Adviser since 2001; she has worked for Bradford CAB and Kirklees Council. In 2012, she joined Ridley and Hall Solicitors and provides a pro bono benefits advice surgery for them.
She is experienced at representing clients with their appeals to the First Tier Tribunal and Upper Tribunal as well as making complaints against the DWP and has a varied caseload.
Sangeeta is a member of the National Association of Welfare Rights Advisers who work to challenge, influence and improve policy and legislation in this area.
Karen has worked in the voluntary sector in several organisations as a specialist Welfare Rights adviser for more than 16 years, helping claimants with complex benefits issues and appeals to tribunal and Upper Tribunal. She has also delivered training to various organisations across the region, as well as managing an advice organisation and welfare rights forum during that time. She is now part of the publishing team at Benefits and Work, as well continuing voluntary work for specialist mental health organisations.