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1. UC
(Category)
... the beginning of March 2013, the assessments were carried out by a private sector company called Atos. However, Atos have now been replaced by another private sector company called Maximus, which carries ...
2. Your experience of Capita, Ingeus, Maximus and Serco assessments
(News)
Now that there are four different companies - Capita, Ingeus, Maximus and Serco - providing work capability assessments and PIP assessments, we’d like to hear about your experiences of dealing with them, ...
3. 3 October 2018 Update: DWP Pay Citizens Advice £51 Million To Help With Universal Credit Plus Maximus Make ‘Jaw-Dropping’ Profits From ESA
(News)
... to universal credit (UC) claimants – almost certainly the death knell for any hopes of a delay in the rollout of UC. We also learn that Maximus are making “jaw dropping” profits from employment and support ...
4. Maximus make ‘jaw-dropping’ profits from ESA assessments
(News)
The Times is reporting that the Centre for Health and Disability Assessments, better known as Maximus, has doubled its profits from carrying out ESA assessments. According to the Times, Maximus made ...
5. Labour promise to scrap PIP and ESA assessments and sack Atos, Capita and Maximus
(News)
Labour have made a wide range of promises to improve the lives of claimants in their manifesto published today. These include scrapping the current personal independence payments (PIP) and employment and ...
6. IDS replacement to target Maximus
(News)
The Sunday Times is reporting that the new work and pensions secretary, Stephen Crabb, is aiming to end the current contracts with disability assessment firms, especially Maximus. According to the paper, ...
7. Maximus accused of unreasonable ESA targets by former assessor
(News)
A doctor who trained in psychiatry and then worked for Maximus as an employment and support allowance (ESA) assessor has claimed that the company set unrealistic targets for the speed at which assessments ...
8. Atos, Capita and Maximus to be investigated by MPs
(News)
The Public Accounts Committee (PAC) is to investigate next month whether the taxpayer is getting value for money from the benefits assessments carried out by Atos, Capita and Maximus. There will be a televised ...
9. Maximus losing millions on WCA contract
(News)
Maximus, the company which took over work capability assessments (WCAs) from Atos is currently losing millions of pounds on the contract, Disability News Service has reported. The announcement led to Maximus’ ...
10. Maximus release ‘Helpful Video’ of an ESA medical assessment
(News)
Maximus have unveiled a series of three’ helpful videos’ for claimants going through the employment and support allowance (ESA) assessment process. The first video is an overview of the ESA claim process ...
11. Would you let Maximus help you complete your ESA50 questionnaire?
(News)
Maximus have launched a new telephone support service to help claimants complete their ESA50 capability for work questionnaire. But would you want to use it? Maximus, or Centre for Health and Disability ...
12. £84k Maximus salaries raise repeat WCA fears
(News)
Maximus is offering salaries of up to £84,000 for doctors, and £44,500 for nurses, to carry out medicals for employment and support allowance (ESA). The high salaries and a vigorous new recruitment drive ...
13. Disability charity wins major cash boost from Maximus
(News)
Disability Rights UK (DRUK), a charity set up to fight for disabled people’s rights, has signed a major contract with Maximus, the company which carries out the medical tests for employment and support ...
14. Maximus deny refusing to allow up-to-date ESA evidence
(News)
Maximus deny refusing to allow up-to-date evidence to be submitted, but members tell us it’s been happening. Benefits and Work members continue to report problems with ESA50 forms, used as part of the ...
15. Benefits and Work member takes on Maximus and wins
(News)
A member of benefits and Work has successfully challenged a claim by Maximus staff that she could not submit an updated ESA50 questionnaire prior to attending a face-to-face assessment. Over recent months, ...
16. “Everyone is sent a form” claims Maximus
(News)
Maximus, the company carrying out employment and support allowance (ESA) assessments, insist that they send out ESA50 forms to “everyone” and that their staff are not authorised to tell claimants that ...
17. Day of action against Maximus begins
(News)
Protests are taking place across the UK and online today as part of a national day of action against the involvement of Maximus in the work capability assessment (WCA). Maximus took over the WCA contract ...
18. Disability Charity Signs Maximus Contract
(News)
Following its signing of disability campaigner Sue Marsh earlier this month, Maximus – the company taking over the work capability assessment contract from Atos in March - have now signed up a leading ...
19. Maximus WCA blunder
(News)
Maximus have managed their first work capability assessment blunder before even starting the contract in March. Maximus are not keen on having their name associated with claimant deaths in the way that ...
20. Maximus to get more than double the money for WCA
(News)
Maximus, the company taking over work capability assessments (WCA) will be paid more than twice as much as Atos but plans to reduce the proportion of doctors carrying out medicals in favour of cheaper ...
21. Maximus executive removes details of his Atos past
(News)
... run by private sector “henchmen”. Professor Michael O’Donnell, the former medical director of Atos, now plays a senior role in the American company Maximus, which has won a £500m Government contract ...
22. Maximus to take over WCA from Atos
(News)
The BBC are reporting that American firm Maximus are to take over from Atos as the provider of the work capability assessment (WCA). Maximus has been described by John Pring of the Disability News Service ...
23. HAAS Health Assessment Advisory Service has taken over all PIP and WCA assessments
(News)
... be up and running from1pm on Monday 9 September. HAAS is part of the DWP.  (Confusingly, HAAS was the name used solely by Maximus up until 6 September, when they carried out WCAs as CHDAUK). HAAS provides ...
24. How do I contact the medical assessment providers who carry out PIP assessments?
(PIP Glossary)
If you know who your assessment provider is, you can go straight to their contact details below. Capita Ingeus Maximus Serco If not: Maximus  cover Northern England and Scotland (though PIP ...
25. Has the DWP already stopped reassessing support group and LCWRA claimants?
(News)
... be pushed into the LCW group in advance of the changes. We can say with some certainty that this won’t happen. For one thing, there is virtually no possibility of Maximus being able to recruit, train ...
26. Atos wiped out as DWP reveal who will carry out your assessments from 2024
(News)
... are administered by Maximus and PIP assessments by Atos (known as IAS) and Capita, with Atos having the larger share of the PIP contracts. However, that is all set to change from 2024, with the new contracts ...
27. PIP, ESA and UC are changing
(Uncategorized)
... capability assessments and PIP assessments will soon be carried out by the same company in each geographical area.  Capita, Ingeus, Maximus and Serco have all won contracts under the new system. Information ...
28. Atos wiped out in PIP bidding war
(News)
Atos has either not bid for, or has failed to win, a single contract for the new combined PIP and work capability (WCA) assessment service, with just one of five regions left to be announced. Both Maximus ...
29. Take the UC WCA test
(UC)
... the work-related activity group Descriptors for the support group Being ‘treated as’ eligible for the LCW or LCWRA group. But please be aware that a decision maker using a report from a Maximus ...
30. Beware cruelty of UC system, warning by Disability News Service
(News)
... appointments with a work coach until her fitness for work could be assessed by the Department for Work and Pensions (DWP) contractor Maximus.  According to DNS, the DWP had been told of her mental distress, ...
31. Atos employ just 3 doctors to carry out PIP assessments
(News)
...  Atos and Capita carry out PIP assessments, whilst Maximus are responsible for the work capability assessment (WCA) for ESA and universal credit. All three companies were giving evidence to the work ...
32. Almost one third of a million waiting for PIP assessment
(News)
... capability assessments, what kind of waiting lists might be allowed to build up?  Even if Maximus, who currently carry out WCAs are included in the new contracts, it still seems unlikely there will be ...
33. Feedback
(About)
... comparing them to the PIP assessment guides and the Maximus WCA assessment guide.Word by word, then sentence and paragraph I highlighted the B&W guides and pulled out the important facts that applied to ...
34. PIP medical assessments
(PIP)
... It provides training, guidance and software for assessors.  But the assessors themselves work for private sector companies.  There are four companies involved in carrying out benefits assessments: Maximus ...
35. Preparing for your UC assessment
(UC)
... companies involved in carrying out benefits assessments: Maximus  cover Northern England and Scotland  Capita cover the Midlands, Wales and Northern Ireland Serco cover South West England and South ...
36. Take the ESA test
(ESA)
...  But please be aware that a decision maker using a report from a Maximus health professional may not reach the same conclusion that you do about your eligibility for employment and support allowance. ...
37. ESA assessments
(ESA)
... out benefits assessments: Maximus  cover Northern England and Scotland ( Capita cover the Midlands, Wales and Northern Ireland Serco cover South West England and South Central England Ingeus ...
38. ESA resources
(ESA)
... tells you how health professionals are supposed to assess you and how the DWP/Maximus interpret the law - often wrongly in our view. Remember, this guidance isn't the law, only what the DWP/Maximus think ...
39. ESA contact numbers
(ESA glossary)
...  Below is a rough guide: Northern England and Scotland – Maximus Telephone: 0800 072 0120 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Monday to Friday 9am – 5pm Post: Customer Relations ...
40. Don’t let them off the hook, give your evidence about DWP and assessment providers
(News)
... committee that has the power to question the people at the very top of the DWP, Capita, Atos and Maximus. Last month we told readers about the committee’s enquiry into the assessment system and explained ...
41. Work and pensions committee wants your views on disability benefits assessments
(News)
The house of commons work and pensions committee wants to hear from claimants about your experience of being assessed for disability benefits, with a closing date of 5 November. The committee is investigating ...
42. Major change planned for PIP and WCA assessment system
(News)
... carrying out the other for the same claimant. At present, all WCA’s a re carried out by Maximus. PIP assessments are carried out by IAS (formerly Atos) and Capita. Many readers will remember that ...
43. 19 May 2021 Update: Combined PIP/WCA Assessment Postcodes, Low Cost Claimant Broadband, Miraculous LEAP Discovery
(News)
... and/or Personal Independence Payment (PIP). Neither Capita, nor Atos nor Maximus will be involved in the assessments, which is likely to mean they are being carried out by in-house DWP assessors.  ...
44. Combined PIP/ESA/UC assessment postcodes revealed
(News)
... known as IAS) nor Maximus (also known as CHDA) will be involved in the assessments, which is likely to mean they are being carried out by in-house DWP assessors. You can read the full FoI response here. ...
45. 7 October update: PIP, ESA Video Assessments And Audio Recordings Begin, New PIP And ESA Telephone Documents Uncovered
(News)
... The Work and Pensions Committee was told last week that Maximus have begun trialling how to do fit for work decisions by video. In addition, 500 claimants are being selected to have their PIP assessment ...
46. 25 March 2020 Update: PIP Awards Extended, Face-To-Face Assessments And Benefits Reviews Suspended, Most Appeals On Paper Only
(News)
... had a face-to-face assessment appointment scheduled from Tuesday 17 March onwards does not need to attend. You should be contacted by IAS (Atos), Capita or Maximus to discuss next steps and alternative ...
47. 11 March 2020 update: Bogus PIP And WCA Changes Hide New Private Sector Contracts Plus PIP Appellants Pressured To Take Low Offers
(News)
... discovered by the DWP in-house team will be passed on to the private sector contractors carrying out the bulk of the assessments So, five more years of plenty for Atos, Capita and Maximus or their rivals ...
48. DWP announces bogus PIP and WCA assessment changes at same time as offering new private sector contracts
(News)
The government announced today that it will begin piloting a small scale, in-house, integrated PIP and WCA assessment service, but not until Autumn 2021. However, it also began inviting bids from the private ...
49. 29 January 2020 Update: Are Bogus Observations Stopping PIP Awards, No More Claimants To Be Contacted About ESA Underpayments
(News)
... reveal that it is currently taking 59 weeks just to begin investigating a complaint about the DWP or the companies who work for it, including Atos, Capita and Maximus. It then takes an average of a further ...
50. Complaints about ATOS on the rise
(News)
... carried out by ATOS last year. The figures for previous years were: 2016 0.49% 2017 0.69% 2018 0.8% Tomlinson also revealed that there were 3,640 complaints last year against Maximus ...
51. 16 October 2019 Update: DWP Building 100 Benefits Robots, Con Artists Free To Prey On Claimants, Do You Want A Guide To Complaints?
(News)
... about the DWP? Clearly if we did publish such a guide it would also need to include complaints to: Atos Capita Maximus Plus your MP. And the Independent Case Examiner. Possibly some bodies ...