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Help please with Mandatory reconsideration of PIP
10 years 3 months ago - 10 years 3 months ago #128851 by
Hi A,
Welcome to Benefits and Work
Sorry to hear that you failed to qualify for any PIP Awards !!
I would not expect to receive the phone call, as they no longer take place, as confirmed in this extract :
"As part of the on-going drive to improve the PIP process, DWP carried out a small pilot to test the effectiveness of phone calls to claimants whose claims had been disallowed or whose benefit had been reduced.
The pilot showed that most claimants had already received and understood the written notification before being called by DWP and that some of them did not need or want further explanation of the decision.
As a result DWP is now leaving it to claimants to get in touch if they need further information."
From Page 4. of The January 2015 Edition of : The DWP Touchbase Magazine.
This phone call does not have to take place for your Mandatory Reconsideration (MR) to progress.
The important issue is that you register your written MR Request within one month of the date of the 0 points PIP Decision Notice letter.
Sending Documents to the DWP or ATOS
It seems from your comments that you did not use our : PIP Claims Guide. (2nd Link on page) as an aid to filling in your PIP 2 "How your Disability Affects You" Questionnaire.
It may therefore help with your understanding of how you qualify for PIP if you have a read through that.
You could also take our : PIP Self Test
With respect to your MR, please see the following :
PIP MR/Appeals Guidance.
Mandatory Reconsiderations Explained
&
Disability Rights UK Factsheet - Appeals and Mandatory Reconsiderations.
The MR process is currently taking up to around 15 weeks to process, and you should not expect to receive written confirmation of receipt of your MR Request.
Updates may be available by you or someone else phoning The PIP Helpline :
Telephone: 0345 850 3322
Textphone: 0345 601 6677
Monday to Friday, 8am to 6pm
You might want to Bookmark/Favourite this page in your internet browser so that you can return to it easily.
Please don't hesitate to pose any further queries that you may have by replying to this topic.
bro58
Replied by on topic Help please with Mandatory reconsideration of PIP
Anne wrote: Hi,
I'm a new member so forgive me if I'm going about this the wrong way.
I have severe clinical depression, GEneral/social/ panic disorder. I am in the esa support group.
I have had a Atos medical on th 16 Dec 2014 told it would be weeks before I heard from them but instead got a reply within a week and got 0 points! I was distraught and bewildered by this. I immediately put in for Mandatory Reconsideration. I am writing a letter with much more detail as I had no idea how to complete the form. I am also sending GP, psychiatrist and Occupational consult reports who all state I am unfit to work for the foreseeable future. I am exhausted and so distressed at the fight to get financial support it's caused me to self harm and contemplate suicide. It's so unbearable.
I am told I will get a phone call at some point but due to my anxieties I find using the phone extremely difficult and usually end in tears. What happens if I just can't talk?
Hi A,
Welcome to Benefits and Work
Sorry to hear that you failed to qualify for any PIP Awards !!
I would not expect to receive the phone call, as they no longer take place, as confirmed in this extract :
"As part of the on-going drive to improve the PIP process, DWP carried out a small pilot to test the effectiveness of phone calls to claimants whose claims had been disallowed or whose benefit had been reduced.
The pilot showed that most claimants had already received and understood the written notification before being called by DWP and that some of them did not need or want further explanation of the decision.
As a result DWP is now leaving it to claimants to get in touch if they need further information."
From Page 4. of The January 2015 Edition of : The DWP Touchbase Magazine.
This phone call does not have to take place for your Mandatory Reconsideration (MR) to progress.
The important issue is that you register your written MR Request within one month of the date of the 0 points PIP Decision Notice letter.
Sending Documents to the DWP or ATOS
It seems from your comments that you did not use our : PIP Claims Guide. (2nd Link on page) as an aid to filling in your PIP 2 "How your Disability Affects You" Questionnaire.
It may therefore help with your understanding of how you qualify for PIP if you have a read through that.
You could also take our : PIP Self Test
With respect to your MR, please see the following :
PIP MR/Appeals Guidance.
Mandatory Reconsiderations Explained
&
Disability Rights UK Factsheet - Appeals and Mandatory Reconsiderations.
The MR process is currently taking up to around 15 weeks to process, and you should not expect to receive written confirmation of receipt of your MR Request.
Updates may be available by you or someone else phoning The PIP Helpline :
Telephone: 0345 850 3322
Textphone: 0345 601 6677
Monday to Friday, 8am to 6pm
You might want to Bookmark/Favourite this page in your internet browser so that you can return to it easily.
Please don't hesitate to pose any further queries that you may have by replying to this topic.
bro58
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