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Professional Members

We support both claimants and professionals.  These are just some of the organisations who have subscribed to Benefits and Work:

  • Royal College of Nursing
  • Spinal Injuries Association
  • Chesterfield Law Centre
  • Stephenson’s Solicitors
  • Birmingham Citizens Advice Bureau
  • Manchester City Council Sensory Provision Team

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Help For Claimants

DLA help for claimantsNot yet a member?  Find out how to join us and get instant access to all the resources below.

If you have any problems with downloading the guides they can usually be solved by right-clicking on the link and then saving the file to your computer before opening it.

Employment & Support Allowance

Employment and Support Allowance claims
Guide to Being transferred from incapacity benefit to employment and support allowance.

Guide to understanding employment and support allowance.

Step-by-step guides employment and support allowance claims on physical health grounds and for mental health and learning difficulties.  Box-by-box guidance on completing the ESA50 claim form and full details of what happens at a work capability medical assessment and how to prepare for one.

Guide to permitted work for ESA claimants.

Employment and Support Allowance appeals
Step-by-step guide to mandatory revisions and appeals for ESA.

Guide to writing mandatory reconsideration requests, completing ESA appeal forms and writing submissions for an ESA tribunal.

DWP Employment and Support Allowance resources
Including the WCA Handbook and hundreds of pages of training and guidance materials for health professionals carrying out work capability assessments.

Personal Independence Payment

Personal Independence Payment claims and medicals
Step-by-step guide to PIP claims and medicals. Includes details of how to complete the 'How your disability affects you' form and what happens at a PIP face-to-face medical assessment.

PIP diary extracts and templates to help you keep a record of how your condition affects everyday activities.

Personal Independence Payment appeals
Guide to PIP appeals, taking you step-by-step through the mandatory reconsideration and appeal process.

PIP Appeal Submissions guide, explains how and why to write appeals submissions with sample texts and an easy to follow format for creating your own submission.

Best Possible Ways to Challenge A PIP Medical Report guide sets out over 50 grounds on which you may be able to appeal against the findings in a PIP medical report.

DWP Personal Independence Payment resources
Guidance for PIP assessors and documents explaining how the PIP medical assessment software works.

Disability Living Allowance

Disability Living Allowance claims
Page by page guides to to completing the DLA claim forms for children and adults on mental and physical health grounds

Disability Living Allowance medicals
A guide to questions you’ll be asked at your medical. There’s also detailed information about what happens at medicals in the claims guides above.

Disability Living Allowance appeals
Guides to help you through the entire appeals process.

Disability Living Allowance renewals and changes of circumstances
Guides to help deal with renewals or changes in your condition.

DLA Briefs
Useful sample letters and emails relating to Disability Living Allowance

DWP Disability Living Allowance resources
Hundreds of pages of guidance for decison makers about the effects of different conditions on the care and mobility needs of children and adults, including those over 65.

Attendance Allowance

Attendance allowance claims
Detailed guide to claiming attendance allowance on physical or mental health grounds.

Archive materials

Incapacity benefits
Incapacity benefits claims and medicals
Guides to the personal capability assessment, including completing the incapacity for work (IB50) questionnaire on mental and physical health grounds. Plus full details of how to prepare for, and what you’ll be asked at a medical.

Incapacity benefits appeals
Guide to appealing against the decision that you’re capable of work.

Incapacity benefits briefs
Useful sample letters and emails relating to incapacity benefit.

DWP incapacity benefits resources
Links to a huge range of DWP guides, training materials, confidential bulletins and other documents obtained by Benefits and Work using the Freedom of Information Act.

Dual purpose
DLA and incapacity resources
Some resources produced by the DWP, particularly medical guidance, is valuable both for DLA and incapacity claims. This section includes guidance on assessing mobility, carrying out mental health examinations , collecting statements and more.