OPENING HOURS SURVEY

Hello Mods,

Personally I am more than happy with the times the forum is open. The level of advice and support is second to none but I believe that the moderators should be the ones who ultimately decide the hours they would prefer the forum to be open. They give their time and expertise and I would respect any decision they reached converning any alterations. THANK YOU MODS

You do an amazing job! Can you really give more with an adverse effect on your own lives? I think a 20-hour week is enough. For health reasons I am seldom able to use an evening session. I can often seem a long stretch from 4 pm on Friday to 2 pm on Monday…or Tuesday if there’s a Bank Holiday. However, the same can be said for all services. Members who are supporting vulnerable friends and relations might not be around during the working-day to post on the forum. Perhaps dropping one weekday session and transferring it to a Saturday would help them.

I would be very unhappy about a switch from the current pro-active moderation to a re-active one where members’ posts go through to the forum automatically and are then dealt with if they break the rules. Trolls are on every internet forum and can do more damage here than on most. I recall a bizarre post from a supposed member of the WRAG with a healthcare qualification. He/she posted to query what modulators or member would think if he/she was urged to accept work from Atos or Capita, et al. Gordon almost immediately suggested he/she request a refund of the annual membership fee and locked the thread.

Modulators answer difficult question with remarkable speed and often in great detail. I’d understand if things have to take longer. Software permitting, perhaps members could be given some idea of how long the queue is when they submit a post. A longer wait makes it probable that other members will respond to questions with reference to their own experience. However, this forum is said not to be a discussion group.

I think you know by now how much members value the forum modulators. I am confident you will take us forward in the right direction.

Thanks,

Mari W

Hi As your work is voluntary I think that it should be what is best for the moderators. I'm sure everyone is more than grateful for all your work and expert advice. As you always reply quickly the most people have to wait is 2 days and that seems acceptable to me. Keep up the good work. SJR

Many thanks for the way this invaluable site works and its tireless mods.
I am more than happy with how it works and would hate to see any change.
Pls keep up the stirling work and thank you for dealing with us especially when your health is not at its best

Personally I am in favour of the Mods making whatever decisions are best for them in terms of their own lives & health issues.
As it is now works fine for me but a weekend session would be helpful.
But again Mod's needs are the priority IMO, because without you we are all, well, buggered!

I think it's more of "if it's not broken leave it alone" a bit like the gov are always "repairing". I think you do a fantastic job, a service that we need and should be left to run it how ever is best for all of you.

Yes we get letters on a Saturday, but Monday comes round soon enough and getting an answer on Monday won't change things.

Keep up the good work and take care of yourselves, that's important.

Mags