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Free, fortnightly PIP, ESA and UC Updates

Our fortnightly bulletin, with over 80,000 subscribers, is the UK's leading source of benefits news. Find out what's changing, how it affects you and how to prepare. Our mailing list is securely managed by icontact in the US.
Get the Benefits you're entitled to

Don't lose out just because the system isn't fair.

Are you being transferred from Disability Living Allowance (DLA) to Personal Independence Payment (PIP)? Or from ESA to Universal Credit? Are you making a fresh claim or renewal claim? Or pursuing a mandatory reconsideration or appeal for ESA, PIP or UC?

Are you worried that the forms are complex and unclear, the medicals may be rushed and inaccurate and the decisions unfair? If so, use our expert, step-by-step guides and give yourself the best possible chance of getting your legal entitlement.

We’ll warn you of pitfalls, offer you specialist tips and tactics and guide you through every part of this bewildering process. 

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We support claimants and professionals.  Organisations who have subscribed include:

Royal College of Nursing, Spinal Injuries Association, Chesterfield Law Centre, Coventry Mind, Colchester Borough Council, Birmingham CAB


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Benefits advice
Unfortunately we cannot give benefits information or advice to individual claimants. Visit our Help with benefits page for a free, downloadable guide to getting help with your benefits.

Other ways to contact us
Please note:  we have no connection with the DWP, please do not send us medical evidence, claim forms or any other documents related to a benefits claim or appeal.
Benefits and Work Publishing Ltd
PO Box 63
EX13 9AP

Fax: 01392 894940

Telephone: we have been getting upwards of 30 calls a day from people either wanting benefits advice or believing that we are part of the DWP. As a result it is no longer possible to contact us by telephone.

{optimizerpro 2 o}Have you had enough of struggling to get what you're entitled to from an impossibly complex, confusing and unfair benefits system? Of not knowing what lies behind all those questions, forms and medical examinations?

Subscribe to Benefits and Work and you'll instantly put an end to the misery of not knowing:  not knowing what you need to write in the hundreds of boxes in that claim pack; not knowing what's going to happen at your medical; not knowing how best to prepare for an appeal.

Subscribe right now and you'll instantly get a full year's unlimited access to all our renowned guides to:

  • Disability Living Allowance
  • Employment and Support Allowance

and more and to all the DWP materials we've obtained using the Freedom of Information Act. You also get unlimited access to all our members only news stories and the chance to share worries, get support and make friends in our members only forum.

What are the limits on what I can use?Feedback:  The best money I have ever spent!
You can visit and download everything you need as often as you need for a full year.

All we ask is that you only use the resources for yourself or the person you're providing care for. If you want to use the guides in the course of your work then please join as a professional.

What does it cost?
A subscription to Benefits and Work costs just £19.45 for a full year. It comes with a full money-back guarantee.  Give our guides a try for 7 days. If they don't make a dramatic difference to how well you get on with whatever you're doing - completing a claim pack, getting ready for a medical or preparing an appeal - email us and tell us why you're not happy and we'll issue you with a full and courteous refund.

How do I subscribe right now?
In order to subscribe, you need first to register with the site.New subscription screnshot

Once you've registered, log in and then click on the New subscription link that will appear in the left-hand margin of every page (see right).  Then click on the Paypal button at the bottom of the New Subscription page to pay via Paypal. (See below if you don't wish to use PayPal).

Not a Paypal member?
If you're not a Paypal member, after you click on the Paypal button look for the heading 'Don't have a Paypal account? and click on the Continue link beneath to pay with any credit or debit card.

Don't want to use PayPal?
Paying by PayPal is the only way that gives you immediate access to the members area.  However, If you'd prefer not to use PayPal,  you can also pay using Google Checkout or by post. However, please note that none of these methods will give you instant access: Google Checkout will take one working day and post may take up to a week.

How to pay by Google Checkout or by post.

If have any problems at all with registering or subscribing, drop us an email and we'll help you sort it out.




We are:

Benefits and Work Publishing Ltd.
Registered office: 8-10 Queen Street, Seaton, Devon EX12 2NY
Country of registration: United Kingdom
Company Registration No. 05962666
VAT Registration Number: 931571333

Mailing address
Benefits and Work Publishing Ltd
PO Box 63
EX13 9AP

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We also log visitors internet protocol (IP) addresses for system administration purposes.

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If you subscribe to the site as a claimant or carer you provide us with: an email address; your choice of username, which is not shown to other users; your choice of display (forum) name, which is visible to other users if you post in the forum or post a comment; your choice of password, which is encrypted and we do not have access to.

You can change your email address, password and forum name on the site.

To do so, first log into the site, then either follow this link:


or click on the 'Register' link at the top right of the page.

You will be taken to your Profile page.

Click on the Edit profile button.

Make any changes you wish to make and then click on the Submit button.

Professional users who pay by invoice also provide us with a physical address and the name of the person to whom invoices should be addressed.

Payment is made using payment processors PayPal or Worldpay who will collect data form you according to the requirements of their systems. At no time do we have access to your financial details, these are all dealt with by the payment processors.

You can read Paypal’s privacy policy here.

You can read Worldpay’s privacy policy here.

Website subscribers also have access to our forum. No additional details need to be provided to use the forum and we do not provide any facility by which forum users can private message each other.

We will email you at the start of your subscription to inform you that it has begun and we will email you shortly before your subscription ends to offer you the opportunity to resubscribe at a reduced rate for renewals. Apart from this we will not send you any emails unless there is a specific reason to do so in connection with the management of the site, such as a problem with your access.

Newsletter subscribers

If you sign up to our fortnightly newsletter you will need to provide an email address and your choice of name you wish to be addressed by.

This is separate from the details you provide to subscribe to the website. These details are processed by our mailing list management provider, icontact, a company based in the United States. You can read icontact’s privacy policy here.

We collect statistics relating to email opens and clicks to help us monitor and improve the readability of our newsletters.

At the bottom of every newsletter there is a ‘Manage my subscription link’ which allows you to change your details or opt out of receiving any more emails from us.

Access to your personal information

If you have any queries about the way we process your data or if you want to know what data we hold on you, please email us at admin@benefitsandwork.co.uk

Changes to our privacy notice

This privacy notice was last updated on 24 May 2018.It will be reviewed regularly and altered as required. Please check back if you wish to see the most up-to-date version. The information here is not exhaustive, so please contact us if there is anything else you wish to know about how we manage your personal information.

Copyright © 2002 - 2016 Steve Donnison & Holiday Whitehead. All materials on this site are protected by copyright and all rights are reserved.

Crown copyright
Crown copyright material is reproduced under licence with the permission of the Controller of HMSO and the Queen's Printer for Scotland.

We are happy to consider giving written permission for News articles, other than members only news articles, to be reproduced elsewhere. Please contact us for further information.