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Miscellaneous Information

Miscellaneous Information:

Please use this form if you have a technical problem with the site, such as a problem with subscribing, logging in or downloading a guide and you have not found the solution in our Help section.

If you want to contact us for another reason, such as to give feedback or ask about training, then please contact our Office instead.

Please note: we are not the DWP or an advice agency

We cannot give benefits information or advice to individuals claimants. In addition, we have no connection with the DWP, so please do not send us medical evidence, claim forms or any other documents related to a benefits claim or appeal.

Because of the huge number of calls we receive from people needing advice or thinking we are a government agency, we are no longer contactable by telephone.

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