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PIP disallowance affecting ESA and Housing Benefit

  • Alan Levitt
  • Topic Author
9 years 5 months ago #146867 by Alan Levitt
I have been a full-time student at an independent college since September 2015, and have recently received a disallowance letter.

The disallowance letter copies and pastes the points made in the PA4 Consultation report. More importantly, it omits important information disclosed during assessment including risk to others and relevant harmful information, ignores over 60 documents without good cause (including detailed reports from Consultant Psychiatry and Social Services), and misstates what I have stated to the assessor.

It recommends 4 points for both daily-living and mobility, which the decision-makers have simply agreed without checking the evidence I've sent in which clearly contradict their "findings".

Some statements are factually true but omit important parts e.g. "no mental health treatment" "no medication" but that's only because a Consultant Psychiatry report was generated two days prior to the assessment with the Care Plan that recommends all those things, and that the GP was unavailable to see me before the assessment.

I am convinced that the Mandatory Reconsideration will not return a positive result as the PA4 has too many egregious errors, but they wouldn't allow me to do an unplanned intervention as I have a nil-award. A telephony agent at Atos Healthcare said that if a Complaint is successful, then they can recommend a reassessment if they feel that is the best way to "fix" the decision.

The assessor outright lied about certain observations, but I have no way to "prove" that to the decision maker or Customer Relations (Complaints) department of Atos Healthcare. I have registered for a mandatory reconsideration, but have not sent in a SSCS1 as I want some support from a local MP as well as to receive copies of what evidence the DWP holds about me.

The local MP's office is likely to be closed until the 4th, and I was given the disallowance letter on the 18th.

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  • Alan Levitt
  • Topic Author
9 years 5 months ago #146868 by Alan Levitt
Replied by Alan Levitt on topic PIP disallowance affecting ESA and Housing Benefit
I forgot to add - because I'm in full time education, this disallowance is devastating because it disallows Housing Benefit and ESA too.

I am considering speaking to my college and changing to part-time status as I can't afford full-time education anymore, and as I'm in the Support Group I should in theory still be entitled to the previous sums minus the single-bedroom rate of Housing Benefit and Severe Disability Premium. I'm not sure how things'll work out because these areas of law can be pretty hairy

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9 years 5 months ago #146869 by Gordon
AL

Let's get the easy things out of the way, don't worry about SSCS1 form at the moment, you cannot make an appeal until an MR has been completed.

Questions: Was this a new claim for PIP with no award of DLA in place. What ESA are you receiving, Contributions Based or Income Related?

You can only receive ESA(IR as a full time student if you are receiving DLA or PIP, if it is ESA(CB) it should not be an issue. If you do receive ESA(IR) then you must inform the ESA department that your DLA will be stopping.

If you ESA stops then your Housing Benefit will stop as well, but you can contact your Local Authority and it should be possible to continue to receive HB as a nil income claimant.

As to your PIP claim.

An unplanned intervention is a Change of Circumstances reported by the claimant against an existing award, this is why this has not been accepted,

The first stage to challenging a Decision is for you to request a Mandatory Reconsideration, this needs to be done in writing to the DWP, within one month of the Decision, to the office that dealt with your claim, have a look at our PIP MR & Appeal guide for details of the process and template letters that you can use to make the request with.

www.benefitsandwork.co.uk/help-for-claimants/pip

You say you have the PA4, that was quick, are you sure it is not the Decision Makers Statement of Reasons? If it is then phone thee DWP for a copy but again follow up the request in writing.

Your primary task is to show that you meet the criteria, there are many reasons you may have failed, you need to address each of these but don't get bogged down in criticising the assessment report unless you can clearly show that it is incorrect, it is a lot easier to argue the facts of the situation;

"the assessor recorded that I walked 50m, I did but they have failed to document that I had to stop every 10m for a rest due to breathlessness"

than their opinions

"based on my observations of the claimant walking I believe that they can reliably walk more than 200m.

Make sure that you fully understand the criteria against which you are being assessed, many of the PIP Activities have multiple elements and you must meet all of these for an award.

If you any specific questions then please reply to this post and we will do our best to help.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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  • Alan Levitt
  • Topic Author
9 years 5 months ago #146871 by Alan Levitt
Replied by Alan Levitt on topic PIP disallowance affecting ESA and Housing Benefit
I'll just state a few facts to clarify things

- I receive ESA(IR) Support Group and Housing Benefit. I received PIP until the decision on 18 December 2015, which allowed me to claim ESA(IR) Support Group as a full-time student.

- I self-fund my education, which is about £1,400.00/month for ten months. I would have been okay with this but the devastating news of an incorrect decision is not going to help because only 13% of Mandatory Reconsiderations are successful.

- Housing Benefit and ESA(IR) I hope to continue to receive as a part-time student, as I can no longer afford full-time education.

- I did receive the PA4 that quickly, for some odd reason. I had made Case Manager call-backs to request it because I had created a task for it on the date of assessment and it's already been two weeks.

- I also received information that copies of the evidence they have on file would be sent to me today and should arrive in a few working days.

I'm not sure which parts of the claim I should emphasize the most. It corroborates with my claim that I have trouble engaging with others because I have serious aggression issues, but minimises the impact which the psychiatric report goes into more detail about. The PA4 report states that the assessor only considered 3 documents, but they have 65 relevant documents (some of which contradict his "findings").

I want to know if they are obliged to consider all evidence provided, because the DWP telephony agents usually tell me that they will not base their decisions solely on the PA4. I feel I have a case for malfeasance, and want a reassessment from a non-physiotherapist because the person assessing me clearly wasn't capable with mental health claims.

I also have a query about criteria about the descriptor "planning and following journeys," and "Engaging with other people" if I cannot do it safely (I explained that I needed to carry a weapon to protect myself when travelling in unfamiliar places because of how anxious I feel, but the assessor deliberately omitted it even though he responded "do you know that's illegal?" during the assessment).

The "washing and bathing" and "dressing and undressing" descriptor goes on about an MSO, which is irrelevant and I had no point made any reference to it. It also bases its conclusions on erroneously recorded observations about kemptness (I had not been able to do laundry for several weeks), but I don't know how to prove that.

Do assessment centres have surveillance footage to investigate?

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9 years 5 months ago #146876 by Gordon
AL

Thanks for the additional information to try and answer the points you raise.

Unless the college offers the course you are doing as a part-time option as well as a full-time one then you may struggle to classed a part time. It is not the number of hours that matters but how the course is defined from the outset.

What you are trying to do is to show that you meet the criteria to score the points you believe that you should get for each activity, you may have already done this on your PIP2 form and the attached evidence, so it may be just a matter of drawing the DM's attention to the relevant section, once you are happy that you've shown why you should score points you can then address the issues raised in the PA4, but where you can, stick to easily corroborated facts rather than the assessor's opinions, if you do have to do this then you need to show why the opinion is invalid.

Both the assessor and the Decision Maker should read all of the evidence available for the claim and make a balanced judgement as to what is reasonable and what is not, unfortunately this does not always happen. However even if they do read it, it does not mean that they will assign your information with the same weight that you do. Any complaint you might want to make about the process should be handled separately from any MR and/or appeal.

Your concerns about being assessed by a physiotherapist may be valid but you would need to show that this had materially effected the quality of the assessment that was produced, this cannot be assumed just because they have no medical training in mental health issues. All assessors will have successfully completed a DWP defined training course and test in Disability Assessment, meaning that a physio is at least in principle, trained to assess you for PIP whatever your conditions.

For the Going Out activity have a look at the PIP appeal section, there are several documents that refer to the DWP's perverse use of "prompting" to deal with all the issues that a claimant might experience when leaving their home.

You haven't expanded on Engaging with other people, if you were marked as needing prompting for this then you need to have a look at the Claim guide, this activity is a good (bad) example of how the criteria can change as more points are offered.

As to Washing and Dressing, these things need to done reliably and for the majority of days, so you should be able to argue that being clean and kempt of one day when for the rest of the month (or whatever the period is) you are not is not a reasonable assumption.

The assessment centre may well have CCTV but this would not have been in any of the assessment rooms, so unless there is something you are concerned about while you approached or left the building them I would not expect it to be of any value. If you want it you will have to issue a Subject Access Request for a copy.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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  • Alan Levitt
  • Topic Author
9 years 5 months ago #146881 by Alan Levitt
Replied by Alan Levitt on topic PIP disallowance affecting ESA and Housing Benefit
I will be in touch with the college to see what can be arranged. I don't know whether it can be arranged as part-time, but I feel there is a good likelihood. Do you know if there is a legal definition of what full-time students are? I am aged over nineteen on a further-education course.

I've had a peruse through the ESA Regulations 2008 and it says that I have to be on a "full time course of study" to be in jeoperdy, until the date I withdraw or abandon the course (and re-enrol as a part-time student).

It makes strong reference to "16 learning hours," so as long as I only attend 10 and do extra work at home for 5, I should be okay.

I think I understand you with the PIP stuff - focus on the facts to show how the assessor's claims are invalid, not the assessor's opinions ("no treatment plan" is easily attacked, and "no mental health involvement"). I feel the best way forward is the direct complaint towards Atos because they can arrange a proper assessment, but I don't know if that's the case in your experience.

Engaging with other people was marked requiring social support, because I was "aggressive" on the day and explained that I had a lot of those issues with documents to support it. It should have been marked with the 8-point descriptor because I do have a diagnosis for "possible PTSD" + anxiety and a lot more evidence submitted that was not considered by the assessor.

I already meet the criteria for 4-points, what's the criteria for 8? Washing and Dressing - I think I already did, and I was not clean/kempt at the assessment (the assessor outright lied) but I don't know of any way to prove that. If I submit a picture of myself, I think they wouldn't consider that representative of what I was like.

The previous assessment I've had in 2014 did state that I was unkempt, therefore helping me score points for the washing/bathing descriptor too.

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