× Members

text from DWP

More
9 years 4 months ago #148671 by Colin
text from DWP was created by Colin
Hi All

I had my PIP assessment last Wednesday, 13th Jan and this morning i received a text message from DWP..
The message is
We will pay your first Personal independence Payment into the account you gave us within the next 2 weeks. If you don't get this payment within 2 weeks please contact us. Thank you.
I haven't had a letter or a call.
I was under the impression that they always phoned the claimant to explain the award. has anyone else just had a text ??

Also, any ideas on how long payment usually takes after a decision is made.

Many thanks

Please Log in or Create an account to join the conversation.

More
9 years 4 months ago #148673 by shelam
Replied by shelam on topic text from DWP
Hi Colin

I personally haven't heard of text messages before but that doesn't mean it doesn't happen. The probability is that you will receive a follow up letter shortly giving you details of your award and the length of time it will be payable.

Calls are made often to explain why an award has not been given, or why an award has not been amended, if a reconsideration has been requested.

Best advice is to wait and see what happens in the next two weeks, and then take it from there. Sorry not to be more helpful.

Please Log in or Create an account to join the conversation.

Moderators: GordonlatetrainBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid