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8 years 7 months ago #173514 by Pacer
Access was created by Pacer
I don't understand, I paid the £20 fee today to join and it still won't let me see the files I need to help me. It's asking me to pay again, any help[p please?

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8 years 7 months ago #173516 by Gordon
Replied by Gordon on topic Access

Pacer wrote: I don't understand, I paid the £20 fee today to join and it still won't let me see the files I need to help me. It's asking me to pay again, any help[p please?


Welcome to the forum, you might want to have a look at the following FAQ which explain where everything is

Welcome to Benefits and Work

Try it again now, the server may have taken more time than usual to recognise your subscription.

Make sue you have logged in, you need to be logged in to access the guides.

If you still have problems then contact

This email address is being protected from spambots. You need JavaScript enabled to view it.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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8 years 7 months ago #173517 by Pacer
Replied by Pacer on topic Access
Thank you Gordon for the reply... I have done all the above but still wont let me read the PIP files... This is the message I keep getting even though i'm signed in... (You need to be registered with the site before you can subscribe.

83299
Claimants and carers [Benefitsandwork]
Order ID: 8LV169334T715374H | Start on: 12 November 2016 | End on: Sunday, November 12, 2017 Active 365 No Limits 1 £ 19.95

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8 years 7 months ago #173518 by Gordon
Replied by Gordon on topic Access

Pacer wrote: Thank you Gordon for the reply... I have done all the above but still wont let me read the PIP files... This is the message I keep getting even though i'm signed in... (You need to be registered with the site before you can subscribe.

83299
Claimants and carers [Benefitsandwork]
Order ID: 8LV169334T715374H | Start on: 12 November 2016 | End on: Sunday, November 12, 2017 Active 365 No Limits 1 £ 19.95


Have you contacted our support people?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

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8 years 7 months ago #173519 by Pacer
Replied by Pacer on topic Access

Gordon wrote:

Pacer wrote: Thank you Gordon for the reply... I have done all the above but still wont let me read the PIP files... This is the message I keep getting even though i'm signed in... (You need to be registered with the site before you can subscribe.

83299
Claimants and carers [Benefitsandwork]
Order ID: 8LV169334T715374H | Start on: 12 November 2016 | End on: Sunday, November 12, 2017 Active 365 No Limits 1 £ 19.95


Have you contacted our support people?

Gordon


Yes, no reply... Still can't access pip files this morning, so stressful

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8 years 7 months ago #173533 by Gordon
Replied by Gordon on topic Access

Pacer wrote:
Yes, no reply... Still can't access pip files this morning, so stressful


I'm sorry there is nothing else that I can do as the Moderators do not have access to the subscription information. Your subscription is clearly active as you are able to post in the forum but I cannot explain why you cannot get access to the guides.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

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