Abby
My best estimate is that 90% of PIP claimants have a face to face assessment, this is down from 2013 when IP was first introduced where the figure was nearly 98%.
Your friend will not avoid a F2F unless she can provide sufficient information to allow a recommendation to the DWP without being seen or her GP can certify that her being assessed would pose a significant threat to their physical or mental health.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems 
