Dear Gordon, I literally owe my life to you helping me via this B&W website to navigate the horrendous ESA & PIP assessments and always being there to answer any questions I have asked. I really appreciate you giving up your time when you are ill yourself and think most members on this site will agree. I don’t understand why a member who has posted over 40 times over the years and renewed their membership want to put such a negative comment. It is clearly stated before you register and join there is a 7 day money back guarantee if not happy. Gordon your reply just shows what a wonderful person you are and can’t thank you enough for working tirelessly to help us. Thank you.