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Cancelled

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5 years 5 months ago #223116 by Milton Erickson
Cancelled was created by Milton Erickson
Hi,
So I arrived for my appointment today to be told it was cancelled with me obviously not receiving any notification. The guy at reception said it wasn't done at their end ! Any ideas why this may have happened ?

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5 years 5 months ago #223128 by Gordon
Replied by Gordon on topic Cancelled
M

There are two things that I can think of;

- they decided that you needed to see a doctor and one was not available on the day so you should expect a new appointment, or

- they have decided to do a Paper Based Review.

In either case, they ought to have been able to notify you in advance so you did not have to attend so you might want to make a complaint

Capita Complaints
www.capita-pip.co.uk/en/complaints.html

ATOS (IAS)
www.mypipassessment.co.uk/feedback/

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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