Hello Gordon, It turned out to be a malicious allegation - the Compliance Officer was really lovely and wrote down that she believed it to be malicious. It appears to be clear from my perspective that one of my relatives split from their partner last year - whom got a job with DWP. My personal view is that this person had accessed my sons Private & Confidential information within DWP and made anonymous call that had no credibility - vindictive due to split. I can only suspect but not accuse whom it was but very clear to me.