Hi Bromley
Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is
Welcome to Benefits and Work
With regards to recording an interview, it is allowed, but it is the responsibility of the claimant and not the assessor. There are strict guidelines to doing this.
It needs to be made to two tapes or CDs simultaneously.
You cannot use a digital recorder such as a mobile phone.
A member has reported problems if the media is not new, so make sure that the tapes or CDs are still shrink-wrapped and opened in the presence of the assessor.
You need to give one of the recordings to the assessor.
Most members have used two relatively cheap cassette recorders, check that they record without a problem, some have used external microphones.
Do have a look at the PIP guide.
PiP claims