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Recording PIP interviews

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5 years 11 months ago #232012 by Bromley Heath
Recording PIP interviews was created by Bromley Heath
Some years ago I had two medical assessment by ATOS and following advice from this web site I asked that they be recorded.
This caused problems for them and on two occasions they' forgot' to obtain a tape recorder.
I of course refused to be interviewed without it being recorded.
My right to a recorded interview was enshrined in statute and I am certain it affected the attitude of the 'healthcare professional' as on both occasions they were somewhat cautious.

Can you say if Is it possible to have any PIP interview tape recorded.
BH

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5 years 11 months ago #232015 by BIS
Replied by BIS on topic Recording PIP interviews
Hi Bromley
Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

Welcome to Benefits and Work


With regards to recording an interview, it is allowed, but it is the responsibility of the claimant and not the assessor. There are strict guidelines to doing this.

It needs to be made to two tapes or CDs simultaneously.

You cannot use a digital recorder such as a mobile phone.

A member has reported problems if the media is not new, so make sure that the tapes or CDs are still shrink-wrapped and opened in the presence of the assessor.

You need to give one of the recordings to the assessor.

Most members have used two relatively cheap cassette recorders, check that they record without a problem, some have used external microphones.

Do have a look at the PIP guide.
PiP claims

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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