Job Titles

A client of mine recently had a letter from the DWP which was signed by "The Unacceptable Customer Behaviour Manager". That's a hell of a job title!

I wonder how many of us had heard of a “Decision Maker” ten years ago. I recall receiving a letters ending “…so that the Decision Maker can make a decision.” I assumed it was a colloquialism.

With reference to PIP, is a Decision Maker the same as a Case Manager or do they perform separate functions in dealing with the same case?

Thanks,

Mari W

[quote="MariW
" post=233363]I wonder how many of us had heard of a “Decision Maker” ten years ago. I recall receiving a letters ending “…so that the Decision Maker can make a decision.” I assumed it was a colloquialism.

With reference to PIP, is a Decision Maker the same as a Case Manager or do they perform separate functions in dealing with the same case?

Thanks,

Mari W[/quote]

Hi Mari W

Yes, the DWP call the PIP decision maker a Case Manager (just to confuse of course! lol) so these are just 2 different names for the same person!

Kind regards

Mr B