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- Teresa
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5 years 8 months ago #236349 by Teresa
Re ESA payment , was created by Teresa
Hi I was due my regular payment from ESA today but when I checked my bank online there was nothing , I know it’s bank holiday this weekend was wondering if anyone else has had their payment missed, I’m also still waiting to hear back from DWP regards my esa review form I sent in over over Christmas Dec 2018, I enquired at my local job centre & was told there is a bag log, of getting them sorted , but I didn’t think they could just stop my money without writing to me or having a face to face Assesment
I’ve been on the phone to them for nearly 2 hours now waiting for someone to answer
Very Grateful for any input,
Thankyou
I’ve been on the phone to them for nearly 2 hours now waiting for someone to answer
Very Grateful for any input,
Thankyou
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5 years 8 months ago #236357 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Re ESA payment ,
Hi Teresa
I'm sorry, I can't be very helpful to you here. If your money was due in today - it should have gone in today regardless of the bank holiday. It is possible there is a blip in the bank processing so check your bank tomorrow, Sunday and Monday and if it has not come through phone them first thing Tuesday morning.
Some others have reported slow ESA reviews though officially they are not admitting to a backlog.
They shouldn't just stop your money without informing you so chase them.
BIS
I'm sorry, I can't be very helpful to you here. If your money was due in today - it should have gone in today regardless of the bank holiday. It is possible there is a blip in the bank processing so check your bank tomorrow, Sunday and Monday and if it has not come through phone them first thing Tuesday morning.
Some others have reported slow ESA reviews though officially they are not admitting to a backlog.
They shouldn't just stop your money without informing you so chase them.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Teresa
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5 years 8 months ago #236359 by Teresa
Replied by Teresa on topic Re ESA payment ,
Thankyou,
After 2 hours of waiting on the phone they eventually answered my call, they said my money had been stopped & scheduled for payment on Wednesday, the guy I spoke to said there was no reason or nothing marked on the system as why the payment hadn’t been processed,
& that he could sent me a payment by bacs which has since landed into my account, so thankyou Mr DWP for Sorting it because had I not looked to make an online payment I wouldn’t of known, & I would of been occurring bank charges & my Direct Debits would of bounced back.
After 2 hours of waiting on the phone they eventually answered my call, they said my money had been stopped & scheduled for payment on Wednesday, the guy I spoke to said there was no reason or nothing marked on the system as why the payment hadn’t been processed,
& that he could sent me a payment by bacs which has since landed into my account, so thankyou Mr DWP for Sorting it because had I not looked to make an online payment I wouldn’t of known, & I would of been occurring bank charges & my Direct Debits would of bounced back.
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5 years 8 months ago #236364 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Re ESA payment ,
Hi Teresa
Glad you were able to sort it out.
BIS
Glad you were able to sort it out.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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